Metropolitan Santiago

Check-in

Check-in is from 2:00 PM until 2:00 AM.

This property offers transfers from the cruise terminal and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 2 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Other details

Featured amenities include limo/town car service, express check-in, and express check-out. A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Plaza de Armas - 0.2 km / 0.1 mi
Santiago Town Square - 0.3 km / 0.2 mi
National History Museum - 0.3 km / 0.2 mi
Metropolitan Cathedral - 0.4 km / 0.2 mi
Paseo Ahumada - 0.4 km / 0.3 mi
Forest Park - 0.5 km / 0.3 mi
Municipal Theatre of Santiago - 0.5 km / 0.3 mi
Palacio de Bellas Artes - 0.6 km / 0.3 mi
Museum of Contemporary Art - 0.6 km / 0.4 mi
Museum of Chilean Precolombian Art - 0.6 km / 0.4 mi
Museo Chileno de Arte Precolombino - 0.6 km / 0.4 mi
Former National Congress - 0.7 km / 0.4 mi
Santa Lucia Hill - 0.7 km / 0.4 mi
Mercado Central - 0.7 km / 0.4 mi
National Museum of Fine Arts - 0.7 km / 0.4 mi
The nearest major airport is Santiago Intl. Airport (SCL) - 17.9 km / 11.1 mi

• Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Parking height restrictions apply.
• Contactless check-out is available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• No cribs (infant beds) available
• Parking height restrictions apply
• Noise-free rooms not guaranteed

Pets

• Service animals not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.