Select a currency
Home
Travel
Company
Extras
Reservation lookup
AUD
1800 244 400 INTL. +61 3 8827 0770
© 2025 Online Travel Group

Sign in or create an account and get access to member only exclusive rates

Register
The Palm at Playa

The Palm at Playa

Playa del Carmen QROO
Check in 3:00 PM
Check out 12:00 PM
Step into a world of family fun and comfort at The Palm at Playa, where every moment is designed to delight both kids and parents, steps from Quinta Avenida and 6 minutes by foot from Playa del Carmen Main Beach. This hotel is 10 minutes walk to Playa del Carmen Maritime Terminal and 15 minutes walk to Mamitas Beach.

Kids stay happy thanks to rainfall showerhead, complimentary high-speed WiFi, a private bathroom with premium toiletries, air conditioning, a private balcony, a 40-inch flat-screen TV, room service and daily housekeeping, kid-friendly amenities and movie nights. Conveniences include an iron and ironing board, an in-room safe and a phone.

See all nearby hotels

Property Details

Be sure to enjoy recreational amenities including an outdoor pool and a hot tub. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

  • Banquet hall
  • Wheelchair accessible – no
  • Luggage storage
  • Pool umbrellas
  • 24-hour front desk
  • Mosquito nets
  • Breakfast available (surcharge)
  • Free WiFi
  • Skydiving nearby
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of hot tubs - 1
  • Designated smoking areas
  • Well-lit path to entrance
  • Number of outdoor pools - 1
  • Golfing nearby
  • Ecotours nearby
  • Garden
  • Tours/ticket assistance
  • Beach towels
  • Terrace
  • Pool sun loungers
  • Ferry terminal shuttle (surcharge)
  • Area shuttle (surcharge)
  • Rooftop terrace
  • Year Built - 2012
  • Number of buildings/towers - 3
  • Total number of rooms - 66
  • Number of floors - 3

Check-in

Check-in is from 3:00 PM until 6:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the ferry terminal (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Local cuisine breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon for a fee.

Featured amenities include a 24-hour front desk and luggage storage. A ferry terminal shuttle is available for a surcharge.

Distances are displayed to the nearest 0.1 mile and kilometer.
Quinta Avenida - 0.1 km / 0.1 mi
Frida Kahlo Museum - 0.1 km / 0.1 mi
3D Museum of Wonders - 0.1 km / 0.1 mi
Chabad Playa del Carmen - 0.1 km / 0.1 mi
Mercado Playa del Carmen - 0.2 km / 0.1 mi
Central Square - 0.2 km / 0.1 mi
Calle 12 - 0.3 km / 0.2 mi
Riviera Gran Casino - 0.3 km / 0.2 mi
Calle Corazón - 0.3 km / 0.2 mi
Nuestra Senora del Carmen Catholic Church - 0.4 km / 0.2 mi
Playa del Carmen Main Beach - 0.5 km / 0.3 mi
Quinta Alegría Shopping Mall - 0.5 km / 0.3 mi
Founders Park - 0.5 km / 0.3 mi
Portal Maya - 0.6 km / 0.4 mi
Paseo del Carmen - 0.7 km / 0.4 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 35.4 km / 22 mi
Cancun Intl. Airport (CUN) - 56.4 km / 35 mi
The preferred airport for The Palm at Playa is Cancun Intl. Airport (CUN).

  • Pool access available from 8:00 AM to 9:00 PM.
  • Only registered guests are allowed in the guestrooms.

Hotel policies

General

  • Professional property host/manager
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • By ocean
  • Beach nearby
  • Essential workers only - NO
  • No elevators

Pets

  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night
We have included all charges provided to us by the property.

Other charges

  • Fee for local cuisine breakfast: approximately MXN 200 to 250 for adults, and MXN 150 to 200 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

8th Street between 5th and 10th Avenue, Playa del Carmen, QROO 77710, Mexico
See all nearby