Select a currency
Home
Travel
Company
Extras
Reservation lookup
AUD
1800 244 400 INTL. +61 3 8827 0770
© 2026  Online Travel Group

Sign in or create an account and get access to member only exclusive rates

Register
The Pacific Sutera Hotel

The Pacific Sutera Hotel

Kota Kinabalu Sabah
Check in 3:00 PM
Check out 12:00 PM
Settle into refined surroundings at The Pacific Sutera Hotel, where thoughtful service defines every stay, The Pacific Sutera Hotel is within a 5-minute walk of Sutera Harbour and within 2 minutes by car from Sabah State Mosque. This beach resort is 3 minutes drive to Imago Shopping Mall and 5 minutes drive to Anjung Samudera.

Indulge in five-star comfort with room service, a fully-stocked minibar, daily housekeeping, deep soaking bathtub, in-room coffee & tea facilities, a flat-screen TV, complimentary high-speed WiFi and cable & satellite channels, premium linens and personalised service. Conveniences include an iron and ironing board, a phone, wheelchair-accessibility, a desk, bathrobes and an in-room safe.

See all nearby hotels

Property Details

Relax at the full-service spa, where you can enjoy massages and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can get to nearby shops on the complimentary shuttle.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Babysitting or childcare (surcharge)
  • Pool umbrellas
  • Free wired internet
  • Free WiFi
  • Scuba diving nearby
  • Number of poolside bars - 1
  • Designated smoking areas
  • Number of outdoor pools - 3
  • Number of swim-up bars - 1
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Airport transportation - pickup (surcharge)
  • Fitness classes on site
  • Free shopping center shuttle
  • On private beach
  • No accessible airport shuttle
  • No accessible shuttle
  • Wheelchair-accessible on-site restaurant
  • Outdoor tennis courts - 3
  • Indoor tennis courts - 3
  • Number of accessible parking spaces - 10
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Laundry facilities
  • Elevator
  • Children's club (surcharge)
  • Fitness facilities
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Beach umbrellas
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Meeting rooms
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public washroom
  • Golfing on site
  • Arcade/game room
  • Well-lit path to entrance
  • Marina on site
  • Garden
  • Free newspapers in lobby
  • Wedding services
  • Full-service spa
  • Tennis lessons on site
  • Beach towels
  • Volleyball on site
  • Supervised childcare/activities (surcharge)
  • Golf driving range on site
  • Golf lessons on site
  • Registration desk height (centimeters) - 30
  • Elevator door width (inches) - 8
  • Registration desk height (inches) - 12
  • Couples/private dining
  • Elevator door width (centimeters) - 20
  • Luggage storage
  • Grocery/convenience store
  • Billiards or pool table
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Playground on site
  • Racquetball/squash on site
  • Spa services on site
  • Safe-deposit box at front desk
  • Snorkeling nearby
  • Snack bar/deli
  • Designated smoking areas (fines apply)
  • Children's pool
  • Free self parking
  • Conference space
  • Waterslide
  • Terrace
  • Tennis on site
  • Hair salon
  • Pool sun loungers
  • Golf course on site
  • ATM/banking
  • Concierge services
  • Year Built - 1999
  • Number of buildings/towers - 1
  • Total number of rooms - 500
  • Number of floors - 12

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in a Malaysian Residents room type must present valid ID at check-in. The property reserves the right to amend the rate if valid proof is not provided. All guests, including children, are required to present a valid government-issued ID card at check-in. Valid passport is accepted.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Grab a bite from the snack bar/deli, or stay in and take advantage of the resort's 24-hour room service. Grab a drink at the swim-up bar while enjoying a refreshing dip in the resort pool.Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Event facilities at this resort consist of conference space and meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Sutera Harbour - 0.4 km / 0.2 mi
Gleneagles Hospital - 1 km / 0.6 mi
Sabah State Mosque - 1.4 km / 0.9 mi
Imago Shopping Mall - 1.5 km / 0.9 mi
Kota Kinabalu Esplanade - 1.8 km / 1.1 mi
Plaza Wawasan - 1.8 km / 1.1 mi
Queen Elizabeth Hospital - 2.1 km / 1.3 mi
Downbelow Adventure Centre - 2.2 km / 1.3 mi
Oceanus Waterfront Mall - 2.3 km / 1.4 mi
Kompleks Asia City - 2.4 km / 1.5 mi
Sabah State Museum - 2.4 km / 1.5 mi
All Saint's Cathedral - 2.5 km / 1.6 mi
Anjung Samudera - 2.5 km / 1.6 mi
Warisan Square - 2.6 km / 1.6 mi
Museum of Islamic Civilisation - 2.6 km / 1.6 mi
The preferred airport for The Pacific Sutera Hotel is Kota Kinabalu Intl. Airport (BKI) - 6.6 km / 4.1 mi

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.

Hotel policies

General

  • Service animals not allowed
  • Pets not allowed

Pets

  • Service animals not allowed
  • Pets not allowed

Other charges

  • Fee for buffet breakfast: approximately MYR 80 for adults and MYR 40 for children
  • Airport shuttle fee: MYR 350 per vehicle (maximum occupancy 3)
  • Late check-in fee for check-in between noon and 6:00 PM
  • Rollaway bed fee: MYR 180.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

1 Sutera Harbour Boulevard, Kota Kinabalu, Sabah 88100, Malaysia
See all nearby