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1800 244 400 INTL. +61 3 8827 0770
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The Pacific Sutera Hotel

The Pacific Sutera Hotel

Kota Kinabalu Sabah
Check in 3:00 PM
Check out 12:00 PM
Elevate your travel experience to an art form at The Pacific Sutera Hotel, where every moment is crafted for discerning guests, The Pacific Sutera Hotel is within a 5-minute walk of Sutera Harbour and within a 5-minute drive of Sabah State Mosque. This beach resort is 3 minutes drive to Imago Shopping Mall and 5 minutes drive to Anjung Samudera.

Make yourself at home in one of the 500 guestrooms featuring minibars and LCD televisions. Your room comes with a memory foam bed. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

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Property Details

Relax at the full-service spa, where you can enjoy massages and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can get to nearby shops on the complimentary shuttle.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Babysitting or childcare (surcharge)
  • Pool umbrellas
  • Free wired internet
  • Free WiFi
  • Scuba diving nearby
  • Number of poolside bars - 1
  • Designated smoking areas
  • Number of outdoor pools - 3
  • Number of swim-up bars - 1
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Fitness classes on site
  • Free shopping center shuttle
  • On private beach
  • No accessible shuttle
  • Wheelchair-accessible on-site restaurant
  • Outdoor tennis courts - 3
  • Indoor tennis courts - 3
  • Number of accessible parking spaces - 10
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Laundry facilities
  • Elevator
  • Children's club (surcharge)
  • Fitness facilities
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Beach umbrellas
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Meeting rooms
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public washroom
  • Golfing on site
  • Spa treatment room(s)
  • Arcade/game room
  • Well-lit path to entrance
  • Marina on site
  • Garden
  • Free newspapers in lobby
  • Wedding services
  • Full-service spa
  • Tennis lessons on site
  • Beach towels
  • Volleyball on site
  • Supervised childcare/activities (surcharge)
  • Yoga classes/instruction on site
  • Golf driving range on site
  • Golf lessons on site
  • Registration desk height (centimeters) - 30
  • Elevator door width (inches) - 8
  • Registration desk height (inches) - 12
  • Elevator door width (centimeters) - 20
  • Luggage storage
  • Grocery/convenience store
  • Billiards or pool table
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Playground on site
  • Racquetball/squash on site
  • Spa services on site
  • Safe-deposit box at front desk
  • Snorkeling nearby
  • Snack bar/deli
  • Designated smoking areas (fines apply)
  • Sauna
  • Children's pool
  • Free self parking
  • Conference space
  • Waterslide
  • Terrace
  • Tennis on site
  • Hair salon
  • Pool sun loungers
  • Golf course on site
  • ATM/banking
  • Concierge services

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Guests booked in a Malaysian Residents room type must present valid ID at check-in. The property reserves the right to amend the rate if valid proof is not provided. All guests, including children, are required to present a valid government-issued ID card at check-in. Valid passport is accepted.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts major credit cards, debit cards, and cash
  • Cashless transactions are available
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Grab a bite from the snack bar/deli, or stay in and take advantage of the resort's 24-hour room service. Grab a drink at the swim-up bar while enjoying a refreshing dip in the resort pool.Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Event facilities at this resort consist of conference space and meeting rooms. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Sutera Harbour - 0.4 km / 0.2 mi
Gleneagles Hospital - 1 km / 0.6 mi
Sabah State Mosque - 1.4 km / 0.9 mi
Imago Shopping Mall - 1.5 km / 0.9 mi
Kota Kinabalu Esplanade - 1.8 km / 1.1 mi
Plaza Wawasan - 1.8 km / 1.1 mi
Queen Elizabeth Hospital - 2.1 km / 1.3 mi
Downbelow Adventure Centre - 2.2 km / 1.3 mi
Oceanus Waterfront Mall - 2.3 km / 1.4 mi
Kompleks Asia City - 2.4 km / 1.5 mi
Sabah State Museum - 2.4 km / 1.5 mi
All Saint's Cathedral - 2.5 km / 1.6 mi
Anjung Samudera - 2.5 km / 1.6 mi
Warisan Square - 2.6 km / 1.6 mi
Museum of Islamic Civilisation - 2.6 km / 1.6 mi
The preferred airport for The Pacific Sutera Hotel is Kota Kinabalu Intl. Airport (BKI) - 6.6 km / 4.1 mi

  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.

Hotel policies

General

  • Property does not require health documentation at check-in
  • Professional property host/manager
  • No cribs (infant beds) available
  • Minimum age for COVID-19 test requirement: 13
  • Cashless transactions are available
  • Essential workers only - NO

Pets

  • Service animals not allowed
  • Pets not allowed

Other charges

  • Fee for buffet breakfast: approximately MYR 80 for adults and MYR 40 for children
  • Late check-in fee for check-in between noon and 6:00 PM
  • Rollaway bed fee: MYR 180.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

1 Sutera Harbour Boulevard, Kota Kinabalu, Sabah 88100, Malaysia
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Free WiFi
Free self parking
Wheelchair-accessible on-site restaurant
Children's pool
Number of swim-up bars - 1