Sofitel Legend Metropole Hanoi

Check-in

Check-in is from 2:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools. This property permits up to 1 crib (infant bed) or 1 rollaway/extra bed in select guestrooms.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy Vietnamese cuisine at Spice Garden, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 3 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Hanoi Opera House - 0.2 km / 0.1 mi
Vietnam Revolution Museum - 0.2 km / 0.1 mi
Ly Thai To Park - 0.2 km / 0.1 mi
National Museum of Vietnamese History - 0.4 km / 0.3 mi
Trang Tien Plaza - 0.4 km / 0.3 mi
Hoan Kiem Lake - 0.6 km / 0.3 mi
Hanoi Municipal Party Committee - 0.6 km / 0.4 mi
Ngoc Son Temple - 0.9 km / 0.5 mi
Vietnam Women's Museum - 0.9 km / 0.6 mi
Hoan Kiem Lake Weekend Walking Street - 0.9 km / 0.6 mi
Thang Long Water Puppet Theatre - 0.9 km / 0.6 mi
The Old Quarter Gallery - 1 km / 0.6 mi
Ha Noi Gallery - 1 km / 0.6 mi
Dong Kinh Nghia Thuc Square - 1.1 km / 0.7 mi
St. Joseph's Cathedral of Hanoi - 1.2 km / 0.7 mi
The preferred airport for Sofitel Legend Metropole Hanoi is Noi Bai Intl. Airport (HAN) - 29 km / 18 mi

• Pool access available from 6:30 AM to 9:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• LGBTQIA+ friendly
• Green Globe
• Cashless transactions are available

Pets

• Service animals not allowed
• Pets not allowed