Palacio Nazarenas, A Belmond Hotel, Cusco

Check-in

Check-in is from 2:00 PM until midnight.

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. All guests, including children, are required to present a valid government-issued ID card at check-in. A birth certificate is also required at check-in for children under age 18. Additional documentation establishing permission to accompany is also required for adults checking in with children under age 18 when parents are not present.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and debit cards; cash is not accepted
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Parties and events are allowed on site
• Long-term renters welcome
• This property uses eco-friendly cleaning products
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of Belmond Protects (Belmond)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy Peruvian cuisine at Mauka, a poolside fine-dining restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the poolside bar. A complimentary full breakfast is served daily from 6:00 AM to 10:30 AM.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. A cruise ship terminal shuttle is provided at no charge.

Distances are displayed to the nearest 0.1 mile and kilometer.
Pre-Columbian Art Museum - 0.1 km / 0.1 mi
Plaza de las Nazarenas - 0.1 km / 0.1 mi
Museo de Arte Precolombino - 0.1 km / 0.1 mi
Cusco Cathedral - 0.1 km / 0.1 mi
Inca Museum - 0.1 km / 0.1 mi
Hatunrumiyoc - 0.1 km / 0.1 mi
Museum of Religious Art - 0.1 km / 0.1 mi
Twelve Angled Stone - 0.2 km / 0.1 mi
Gato's Market - 0.2 km / 0.1 mi
Plaza de Armas - 0.2 km / 0.1 mi
Market El Fumador - 0.2 km / 0.1 mi
Olave Art Gallery - 0.3 km / 0.2 mi
UNSAAC Yale International Center - 0.3 km / 0.2 mi
Church of the Company of Jesus - 0.4 km / 0.2 mi
Siete Borreguitos Street - 0.4 km / 0.2 mi
The preferred airport for Palacio Nazarenas, A Belmond Hotel, Cusco is Alejandro Velasco Astete Intl. Airport (CUZ) - 6.3 km / 3.9 mi

• Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
• According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
• Pool access available from 10:00 AM to 5:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• A car is not required for transportation to and from this property.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines Belmond Protects (Belmond)
• LGBTQIA+ friendly
• Events/parties allowed
• EarthCheck
• Noise-free rooms not guaranteed
• Essential workers only - NO
• Guest will receive an email before arrival 48 hours
• Guests will receive an email with special check-in instructions

Pets

• Pet max weight (per pet) in lb is 26
• Pet max weight (per pet) in kg is 12
• Pets cannot be left unattended
• Only dogs are allowed
• Service animals not allowed
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.