Surrender to tranquility the moment you step into Pacific Palace Hotel, where relaxation is an art form, you'll be a 2-minute drive from Harbour Bay Ferry Terminal and 8 minutes from Batam Centre Ferry Terminal. This spa hotel is 3 minutes drive to Nagoya Hill Mall and 4 minutes drive to Grand Batam Mall.

Rejuvenate with complimentary high-speed WiFi, in-room coffee & tea facilities, a flat-screen TV, air conditioning, room service, a fully-stocked minibar and daily housekeeping, direct access to our luxury spa. Conveniences include an in-room safe, an iron and ironing board, a desk and a phone.

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Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs, a nightclub, and a health club. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).

Dry cleaning/laundry service
Banquet hall
Meeting rooms
Nightclub
Free wired internet
Free WiFi
Number of bars/lounges - 1
Number of poolside bars - 1
Number of hot tubs - 2
Health club
Wheelchair accessible parking
Tours/ticket assistance
Full-service spa
Shopping center shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Airport transportation (surcharge)
Luggage storage
Grocery/convenience store
Business center
24-hour front desk
Number of restaurants - 2
Spa services on site
Smoke-free property
Safe-deposit box at front desk
Sauna
Children's pool
Laundry facilities
Steam room
Free self parking
Elevator
Fitness facilities
ATM/banking
Concierge services
Total number of rooms - 180

Check-in

Check-in is from 3:00 PM.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Grab a bite at Athena Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle and a ferry terminal shuttle are provided for an additional charge.

Distances are displayed to the nearest 0.1 mile and kilometer.
Harbour Bay Ferry Terminal - 1.2 km / 0.7 mi
Nagoya Hill Mall - 1.5 km / 0.9 mi
Grand Batam Mall - 2.2 km / 1.4 mi
BCS Mall - 2.9 km / 1.8 mi
Maha Vihara Duta Maitreya Buddhist Temple - 5.8 km / 3.6 mi
Miniature House Indonesia - 6.3 km / 3.9 mi
Maha Vihara Duta Maitreya Temple - 7.1 km / 4.4 mi
One Batam Mall - 7.7 km / 4.8 mi
Batam Center Shopping Area - 8.1 km / 5 mi
Batam Centre - 8.2 km / 5.1 mi
Batam Centre Ferry Terminal - 8.2 km / 5.1 mi
Kepri Mall - 8.3 km / 5.1 mi
Ocarina Park - 8.3 km / 5.1 mi
Mega Mall - 8.5 km / 5.3 mi
Batam Sign - 8.7 km / 5.4 mi
The preferred airport for Pacific Palace Hotel is Batam Batu Besar (BTH-Hang Nadim) - 19.5 km / 12.1 mi

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
A car is recommended for transportation to and from this property.

Hotel policies

General

Professional property host/manager
Car recommended

Pets

Pets not allowed

Other charges

Rollaway bed fee: IDR 400000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

JL Duyung Sei Jodoh, Batam, Batam Island 29432, Indonesia

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