Hotel Casa San Rafael
Stay in one of 13 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and in-room massages.
Property Details
Make use of convenient amenities such as complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.
- Distance from property (meters) - 20
- Airport transportation (surcharge)
- Wheelchair accessible – no
- Distance from property (ft) - 66
- Luggage storage
- Free breakfast
- Multilingual staff
- 24-hour front desk
- Free WiFi
- Daily
- Ecotours nearby
- Smoke-free property
- Safe-deposit box at front desk
- Coffee/tea in common areas
- Laundry facilities
- Tours/ticket assistance
- Offsite parking reservations required
- Fireplace in lobby
- Free English breakfast
Check-in
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Other details
Take advantage of the hotel's room service (during limited hours). A complimentary English breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Distances are displayed to the nearest 0.1 mile and kilometer.
Esqueletologia Museum - 0.2 km / 0.1 mi
San Blas Park - 0.2 km / 0.1 mi
Plaza Rotary Market - 0.3 km / 0.2 mi
Civic Plaza - 0.3 km / 0.2 mi
Museum of the Canari Identity - 0.3 km / 0.2 mi
Calderon Park - 0.4 km / 0.2 mi
Las Conceptas Museum - 0.5 km / 0.3 mi
New Cathedral of Cuenca - 0.5 km / 0.3 mi
Convent of the Assumption - 0.6 km / 0.4 mi
Museum of the Aboriginal Cultures - 0.6 km / 0.4 mi
Río Tomebamba & Calle Larga - 0.7 km / 0.4 mi
Church of Santo Domingo - 0.7 km / 0.4 mi
Inter-American Center of Popular Arts - 0.7 km / 0.5 mi
Puente Roto - 0.8 km / 0.5 mi
San Francisco Plaza Market - 0.8 km / 0.5 mi
The preferred airport for Hotel Casa San Rafael is Cuenca (CUE-Mariscal Lamar) - 2.6 km / 1.6 mi
- Children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Alcohol is not permitted at this property.
- Parking height restrictions apply.
- Contactless check-out is available.
Hotel policies
General
- Professional property host/manager
- Gap period enforced between guest stays - 24 hours
- Contactless check-out is available
- Shield between guests and staff in main contact areas
- Property confirms they are implementing guest safety measures
- Social distancing measures are in place
- Property confirms they are implementing enhanced cleaning measures
- Guests are provided with free hand sanitizer
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- No alcohol allowed onsite
- No cribs (infant beds) available
- No rollaway/extra beds available
- Parking height restrictions apply
- No elevators
Pets
- Service animals not allowed
- Pets not allowed
Resort fees
You'll be asked to pay the following charges at the property:
- Service fee: 10 percent
- All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.
Other charges
- Airport shuttle fee: USD 20 per person (roundtrip)
- Airport shuttle fee per child: USD 10 (roundtrip), (from 6 to 12 years old)
- Nearby parking fee: USD 13 per day (66 ft away)
- Credit card charges are subject to a surcharge of 8 percent