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Grand Mercure Hanoi

Grand Mercure Hanoi

Hanoi
Check in 2:00 PM
Check out 12:00 PM
Step into a world of family fun and comfort at Grand Mercure Hanoi, where every moment is designed to delight both kids and parents, a 6-minute walk from Temple of Literature and 13 minutes by foot from Ho Chi Minh Mausoleum. This luxury hotel is 4 minutes drive to St. Joseph's Cathedral of Hanoi and 5 minutes drive to Hoan Kiem Lake.

Kids stay happy thanks to a private bathroom with premium toiletries, air conditioning, mini-refrigerator, a fully-stocked minibar, complimentary daily newspaper, room service, daily housekeeping and complimentary high-speed WiFi, kid-friendly amenities and movie nights. Conveniences include an iron and ironing board, a desk, wheelchair-accessibility, an in-room safe, a phone and bathrobes.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a 24-hour fitness center. This Art Deco hotel also features complimentary wireless internet access, concierge services, and wedding services.

  • Dry cleaning/laundry service
  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • Vegetarian breakfast available
  • Parking (limited spaces)
  • Biodegradable/compostable stirrers
  • Lockers available
  • No single-use plastic straws
  • Pool umbrellas
  • No single-use plastic soda bottles
  • Number of meeting rooms - 3
  • No single-use plastic stirrers
  • Conference space size (meters) - 384
  • Reusable cups only
  • Reusable tableware only
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Free WiFi
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Number of outdoor pools - 1
  • Braille or raised signage
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Fireplace in lobby
  • Airport transportation (surcharge)
  • Energy-saving switches
  • Eco-friendly toiletries
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Vegan menu options available
  • Wheelchair-accessible lounge
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Multilingual staff
  • Water dispenser
  • Conference center
  • Wheelchairs available on site
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Laundry facilities
  • Elevator
  • Double-glazing on all windows
  • Locally-sourced food on site (80% or more)
  • Guest education on local ecosystems and culture
  • Covered parking
  • Secured parking
  • Organic food
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Ballroom
  • Humane animal treatment
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Wheelchair-accessible public washroom
  • Hospital bed available
  • Garden
  • Free newspapers in lobby
  • Wedding services
  • Full-service spa
  • 24-hour fitness facilities
  • Water-efficient showers only
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Lifeguard on site
  • Number of restaurants - 2
  • Housekeeping on request
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Free self parking
  • Conference space
  • Free pool cabanas
  • Computer station
  • Pool sun loungers
  • Conference space size (feet) - 4133
  • Fence around pool
  • 24-hour business center
  • Concierge services
  • Year Built - 2020
  • Number of buildings/towers - 1
  • Total number of rooms - 181
  • Number of floors - 16

Check-in

Check-in is from 2:00 PM until anytime. Guests must be at least 15 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Other details

Grab a bite at Limitless Sky Lounge, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has 4133 square feet (384 square meters) of space consisting of a conference center and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Hanoi Stadium - 0.4 km / 0.2 mi
Temple of Literature - 0.5 km / 0.3 mi
Goethe-Institut Hanoi - 0.6 km / 0.4 mi
Embassy of China - 0.9 km / 0.6 mi
Train Street - 0.9 km / 0.6 mi
One Pillar Pagoda - 1.1 km / 0.7 mi
Flag Tower of Hanoi - 1.1 km / 0.7 mi
Ho Chi Minh Mausoleum - 1.1 km / 0.7 mi
Hanoi War Museum - 1.1 km / 0.7 mi
Vietnam Military History Museum - 1.2 km / 0.7 mi
Ba Dinh Square - 1.2 km / 0.8 mi
Food Street Tong Duy Tan - 1.2 km / 0.8 mi
Imperial Citadel of Thang Long - 1.3 km / 0.8 mi
Ho Chi Minh Museum - 1.3 km / 0.8 mi
Thang Long Citadel - 1.4 km / 0.9 mi
The nearest major airport is Noi Bai Intl. Airport (HAN) - 27.1 km / 16.9 mi

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • LGBTQIA+ friendly
  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Essential workers only - NO

Pets

  • Service animals not allowed
  • Pets not allowed

Other charges

  • Fee for buffet breakfast: approximately VND 577500 for adults and VND 290000 for children
  • Airport shuttle fee: VND 1800000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: VND 1800000 (one-way), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

9 CAT LINH, Hanoi, 10000, Vietnam
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