Name: Shangri-La Toronto
Address: 188 University Avenue, Toronto, ON, M5H 0A3, CA
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.7

Toronto Ontario

Check in 3:00 PM

Check out 12:00 PM

This hotel has renovations that may affect your stay read more

Step into a world of family fun and comfort at Shangri-La Toronto, where every moment is designed to delight both kids and parents, within a 15-minute walk of CF Toronto Eaton Centre and Rogers Centre. This luxury hotel is 15 minutes walk to Ripley's Aquarium of Canada and 15 minutes walk to Scotiabank Arena.

Kids stay happy thanks to complimentary high-speed WiFi, a private balcony, rainfall showerhead, a private bathroom with premium toiletries, room service, iPad, air conditioning and a 48-inch flat-screen TV, kid-friendly amenities and movie nights. Conveniences include bathrobes, an in-room safe, an alam clock, heated flooring, a desk, wheelchair-accessibility, an iron and ironing board and a phone.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Dry cleaning/laundry service
Babysitting or childcare (surcharge)
Swimming pool
Free WiFi
Number of bars/lounges - 2
Number of hot tubs - 1
Braille or raised signage
Number of indoor pools - 1
Assistive listening devices available
Wheelchair accessible parking
Tours/ticket assistance
Fireplace in lobby
Fitness classes on site
Airport transportation (surcharge)
Wheelchair-accessible on-site restaurant
Multilingual staff
Electric car charging station
Breakfast available (surcharge)
Turkish bath/Hammam
Number of coffee shops/cafes - 1
Laundry facilities
Elevator
Fitness facilities
Wheelchair accessible (may have limitations)
Banquet hall
Ballroom
Wheelchair accessible
Food and water bowls
Wheelchair-accessible concierge desk
Reception hall
Express check-in
Meeting rooms
Wheelchair-accessible registration desk
Wheelchair-accessible public washroom
Spa treatment room(s)
Garden
Internet access in public areas - high speed
Free newspapers in lobby
Wedding services
Full-service spa
24-hour fitness facilities
Yoga classes/instruction on site
Luggage storage
Express check-out
Porter/bellhop
Business center
24-hour front desk
Number of restaurants - 2
Spa services on site
Smoke-free property
Sauna
Hiking/biking trails nearby
Steam room
Conference space
Free pool cabanas
Valet parking (surcharge)
Terrace
Hair salon
ATM/banking
Pilates classes on site
24-hour business center
Concierge services
Year Built - 2012
Total number of rooms - 202
Number of floors - 66

Check-in

Check-in is from 3:00 PM until 5:00 AM. Guests must be at least 19 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The hotel's main entrance is located on 124 Simcoe St. between Richmond Street and Adelaide Street. Guests driving to the property should contact this property in advance. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The listed child breakfast fee applies to guests age 11 and younger.

Other details

Grab a bite at Bosk, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
The Path - 0.1 km / 0.1 mi
PATH Underground Shopping Mall - 0.1 km / 0.1 mi
Queen Street West - 0.2 km / 0.1 mi
Royal Alexandra Theatre - 0.2 km / 0.2 mi
Roy Thomson Hall - 0.3 km / 0.2 mi
Four Seasons Centre - 0.3 km / 0.2 mi
Osgoode Hall - 0.4 km / 0.2 mi
Toronto-Dominion Centre - 0.4 km / 0.2 mi
Princess of Wales Theatre - 0.4 km / 0.3 mi
TIFF Bell Lightbox - 0.5 km / 0.3 mi
Nathan Phillips Square - 0.5 km / 0.3 mi
Metro Toronto Convention Centre - 0.7 km / 0.4 mi
Spadina Avenue Shopping District - 0.7 km / 0.5 mi
Toronto City Hall - 0.8 km / 0.5 mi
Downtown Yonge - 0.8 km / 0.5 mi
The nearest airports are:
Billy Bishop Toronto City Airport (YTZ) - 3.1 km / 1.9 mi
Toronto Pearson Intl. Airport (YYZ) - 27.2 km / 16.9 mi

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.

Hotel policies

General

Property does not require health documentation at check-in
Professional property host/manager
Contactless check-out is available
No cribs (infant beds) available
No rollaway/extra beds available
Beach nearby
Cashless transactions are available
Contactless check-in is available
Green Key Global

Pets

Maximum number of pets per room 1
Pet max weight (per pet) in lb is 50
Only dogs and cats are allowed
Pet max weight (per pet) in kg is 23
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed

Other charges

Fee for full breakfast: approximately CAD 56 for adults and CAD 56 for children
Airport shuttle fee: CAD 199 per vehicle (roundtrip)
Valet parking fee: CAD 68 per night (in/out privileges)
Pet fee: CAD 125 per accommodation (varies based on length of stay)
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

188 University Avenue, Toronto, Ontario M5H 0A3, Canada

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Shangri-La Toronto