Pullman Hanoi Hotel

Check-in

Check-in is from 2:00 PM until midnight. Guests must be at least 18 to check-in.

The check-in location differs from the property location. Check-in location: [Executive Lounge for reservation on Executive floor]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

For lunch or dinner, stop by La Cheminee, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Hanoi? This hotel has 6243 square feet (580 square meters) of space consisting of a conference center and 10 meeting rooms. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Hanoi Stadium - 0.4 km / 0.3 mi
King's Island Golf Resort - 0.8 km / 0.5 mi
Van Phuc Diplomatic Corps - 0.9 km / 0.6 mi
Temple of Literature - 1 km / 0.6 mi
Embassy of the Republic of the Union of Myanmar - 1 km / 0.6 mi
Goethe-Institut Hanoi - 1.1 km / 0.7 mi
Embassy of Brunei Darussalam - 1.1 km / 0.7 mi
One Pillar Pagoda - 1.2 km / 0.7 mi
Ho Chi Minh Museum - 1.2 km / 0.7 mi
Embassy of China - 1.3 km / 0.8 mi
Ho Chi Minh Mausoleum - 1.4 km / 0.8 mi
Hanoi Botanical Garden - 1.4 km / 0.9 mi
Train Street - 1.4 km / 0.9 mi
Ba Dinh Square - 1.5 km / 0.9 mi
US Embassy - 1.5 km / 0.9 mi
The preferred airport for Pullman Hanoi Hotel is Noi Bai Intl. Airport (HAN) - 26.2 km / 16.3 mi

• Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
• Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Parking height restrictions apply.

Hotel policies

General

• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
• Parking height restrictions apply
• Essential workers only - NO
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions

Pets

• Pets not allowed