Mara Serena Safari Lodge

Check-in

Check-in is from 12:00 PM until 6:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 6 AM - midnight. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property is located in a national park. The additional mandatory fee covers entrance to the park. Guests must purchase a ticket to enter the park; the ticket is valid for 24 hours from the time of issue. If a guest is staying more than 1 night, they are required to renew their ticket on or before the expiration time as indicated on the ticket. A transit ticket is valid for 2 hours only. Any person in violation will be fined. Park entry fees are not included in the accommodation rate and are charged separately upon entry at Maasai Mara Game Reserve (Mara Conservancy). Daily entry is 6 AM-6 PM. This property is located within The Mara Triangle Conservancy in Masai Mara Game Reserve. The listed 'additional' mandatory fee comprises the additional mandatory park entry fee valid annually from January to June, collected at the main entrance of the park. From July to December, the additional mandatory park fee is USD 200 per adult per night and USD 100 per child per night (from 9 years old to 17 years old).

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• This property uses solar energy
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy a meal at the restaurant, or stay in and take advantage of the lodge's room service (during limited hours). Meet other guests and eat at the complimentary reception. Quench your thirst with your favorite drink at the bar/lounge.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Mara Triangle - 0.1 km / 0.1 mi
Mara River - 2.9 km / 1.8 mi
Maasai Mara National Reserve - 19.3 km / 12 mi
Purungat Bridge Gate - 19.3 km / 12 mi
Oloololo Gate - 22 km / 13.6 mi
Musiara Gate - 39 km / 24.2 mi
Mara North Conservancy - 45.1 km / 28 mi
Lemek Conservancy - 45.5 km / 28.3 mi
Sand River Gate - 49.9 km / 31 mi
The nearest airports are:
Maasai Mara (MRE-Mara Serena) - 2.4 km / 1.5 mi
Maasai Mara (OLX-Olkiombo) - 42 km / 26.1 mi
Maasai Mara (MDR-Musiara Airstrip) - 42.9 km / 26.7 mi
Maasai Mara (KTJ-Kichwa Tembo) - 25.3 km / 15.7 mi
Maasai Mara (ANA-Angama Mara) - 30.4 km / 18.9 mi
The preferred airport for Mara Serena Safari Lodge is Maasai Mara (MRE-Mara Serena).

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the lodge prior to arrival, using the contact information on the booking confirmation.
• Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Hotel policies

General

• Professional property host/manager
• Essential workers only - NO
• No elevators

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Additional fees: USD 100 per person, per night for adults and USD 50 per person, per night for children (from 9 years old to 17 years old)

We have included all charges provided to us by the property. This property is located within The Mara Triangle Conservancy in Masai Mara Game Reserve. The listed 'additional' mandatory fee comprises the additional mandatory park entry fee valid annually from January to June, collected at the main entrance of the park. From July to December, the additional mandatory park fee is USD 200 per adult per night and USD 100 per child per night (from 9 years old to 17 years old).