Hotel Excelsior San Marco

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, mobile payments, and cash
• Mobile payment options include: Apple Pay
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available
• Safety features at this property include a fire extinguisher and a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Satisfy your appetite for lunch or dinner at Roof Garden Restaurant, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.

Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Bergamo? This hotel has facilities measuring 2153 square feet (200 square meters), including conference space. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Matris Domini Monastery - 0.4 km / 0.2 mi
La Chiesa di S. S. Alessandro e Vincenzo - 0.4 km / 0.3 mi
Cantoniera della Presolana - 0.4 km / 0.3 mi
Piazza Matteotti - 0.5 km / 0.3 mi
Largo Porta Nuova - 0.6 km / 0.4 mi
Convento e Chiesa dei santi Bartolomeo e Stefano - 0.6 km / 0.4 mi
Via XX Settembre - 0.6 km / 0.4 mi
Caprotti Park - 0.7 km / 0.4 mi
Chiesa di Sant'Alessandro della Croce - 0.7 km / 0.4 mi
Piazza Pontida - 0.8 km / 0.5 mi
Monumento al Partigiano - 0.8 km / 0.5 mi
Adriano Bernareggi Museum - 0.8 km / 0.5 mi
Teatro Donizetti - 0.9 km / 0.6 mi
Centro Congressi Giovanni XXIII - 0.9 km / 0.6 mi
Medolago Albani Palace - 0.9 km / 0.6 mi
The nearest airports are:
Bergamo Orio al Serio Airport (BGY) - 7.1 km / 4.4 mi
Linate Airport (LIN) - 50.7 km / 31.5 mi
The preferred airport for Hotel Excelsior San Marco is Bergamo Orio al Serio Airport (BGY).

• All guests must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Children may not be eligible for complimentary breakfast.
• Only registered guests are allowed in the guestrooms.
• The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• LGBTQIA+ friendly
• No cribs (infant beds) available
• Minimum guest age is 18
• Caters to adults only
• Parking height restrictions apply
• Cashless transactions are available
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing

Pets

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 55
• Only dogs and cats are allowed
• Pet max weight (per pet) in kg is 25
• Pets allowed (no fees)
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tourist tax is imposed by the city and collected at the property. The tax is 7% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 5 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
• An effective city/local tax rate of 7.00 percent will be charged

We have included all charges provided to us by the property.