El Cozumeleño Beach Resort - All Inclusive

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. All guests, including children, are required to present a valid government-issued ID card at check-in.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Minimum Spring Break check-in age is 21 years old
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Grab a bite to eat at El Cocal Restaurant, one of the property's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges.

Featured amenities include a 24-hour business center, express check-in, and dry cleaning/laundry services. Planning an event in Cozumel? This property has 5381 square feet (500 square meters) of space consisting of a conference center and 4 meeting rooms. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Playa San Juan - 1.4 km / 0.8 mi
Isla Cozumel Biosphere Reserve - 2.3 km / 1.5 mi
Villa Maya - 3.5 km / 2.2 mi
Maya Heritage Monument - 4.6 km / 2.9 mi
Los Cinco Soles - 5 km / 3.1 mi
Malecon San Miguel - 5.1 km / 3.2 mi
Cozumel Museum - 5.2 km / 3.2 mi
Punta Morena - 5.3 km / 3.3 mi
Cozumel Maritime Terminal - 5.3 km / 3.3 mi
Cozumel Fiscal Pier Ferry Terminal - 5.4 km / 3.4 mi
Benito Juarez Park - 5.8 km / 3.6 mi
Central Plaza - 5.8 km / 3.6 mi
Rafael E Melgar Statue - 5.9 km / 3.7 mi
Museo de la Isla de Cozumel - 6 km / 3.7 mi
Punta Langosta Cruise Terminal - 6 km / 3.7 mi
The preferred airport for El Cozumeleño Beach Resort - All Inclusive is Cozumel Intl. Airport (CZM) - 6.5 km / 4.1 mi

• Pool access available from 7:00 AM to 9:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• By ocean
• Essential workers only - NO
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions
• Property does not offer onsite COVID-19 testing

Pets

• Service animals not allowed
• Pets not allowed