Cleopatra Palace Hotel

Check-in

Check-in is from 2:00 PM until midnight.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy a meal at Buffet Cleopatra, or stay in and take advantage of the resort's 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges.

Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Arona Pyramid - 0.1 km / 0.1 mi
El Camison Beach - 0.2 km / 0.1 mi
Las Vistas Beach - 0.5 km / 0.3 mi
Estadio Antonio Domínguez Alfonso - 0.7 km / 0.4 mi
Playa de las Américas - 0.8 km / 0.5 mi
Los Cristianos Beach - 1.3 km / 0.8 mi
Chayofita Hill - 1.4 km / 0.9 mi
Veronicas Strip - 1.6 km / 1 mi
Troya Beach - 1.7 km / 1 mi
Torviscas Beach - 2.1 km / 1.3 mi
Playa De Los Tarajales - 2.1 km / 1.3 mi
Magma Art and Congress Centre - 2.1 km / 1.3 mi
Bobo Beach - 2.2 km / 1.4 mi
Water Sports Tenerife - 2.3 km / 1.4 mi
Golf Las Americas - 2.3 km / 1.5 mi
The nearest airports are:
Tenerife South Airport (TFS) - 18.5 km / 11.5 mi
La Gomera (GMZ) - 77 km / 47.9 mi
The preferred airport for Cleopatra Palace Hotel is Tenerife South Airport (TFS).

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• No rollaway/extra beds available
• Contactless check-in is available

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed