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The Portman Ritz-Carlton, Shanghai

The Portman Ritz-Carlton, Shanghai

Shanghai Shanghai
Check in 2:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

The property will be renovating from May 6 2026 to May 10 2026 (completion date subject to change). The following areas are affected:

  • One of the swimming pools
During renovations, the hotel will make every effort to minimize noise and disturbance.

In the heart of Shanghai, The Portman Ritz-Carlton, Shanghai is within a 5-minute drive of Jing'an Temple and People's Square. This luxury hotel is 9 minutes drive to The Bund.

Downtown living meets comfort through a fully-stocked minibar, premium bedding, a flat-screen TV, a private bathroom with premium toiletries, air conditioning, room service, daily housekeeping and cable & satellite channels, with sleek urban design. Conveniences include a phone, an in-room safe, a desk, wheelchair-accessibility, an iron and ironing board and bathrobes.

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Property Details

Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Comprehensive recycling policy
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Parking (limited spaces)
  • Lockers available
  • No single-use plastic straws
  • Number of meeting rooms - 11
  • Conference space size (meters) - 5636
  • Biodegradable/compostable straws
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of hot tubs - 1
  • Well-lit path to entrance
  • Number of outdoor pools - 1
  • Number of indoor pools - 1
  • Tours/ticket assistance
  • Wedding services
  • Children's toys
  • No accessible shuttle
  • Wheelchair-accessible on-site restaurant
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Business center
  • Multilingual staff
  • Conference center
  • 24-hour front desk
  • Lifeguard on site
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Housekeeping on request
  • Smoke-free property
  • Safe-deposit box at front desk
  • Number of coffee shops/cafes - 1
  • Sauna
  • Steam room
  • Elevator
  • Self parking (surcharge)
  • Conference space
  • Fitness facilities
  • Conference space size (feet) - 60665
  • Concierge services
  • Number of buildings/towers - 1
  • Total number of rooms - 593
  • Number of floors - 45

Check-in

Check-in is from 2:00 PM until midnight. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher and a deadbolt lock
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

For lunch or dinner, stop by Portman's, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Shanghai? This hotel has 60665 square feet (5636 square meters) of space consisting of a conference center and 11 meeting rooms. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
West Nanjing Road - 0.1 km / 0.1 mi
Shanghai Centre - 0.1 km / 0.1 mi
Plaza 66 - 0.2 km / 0.1 mi
Jing An Kerry Centre - 0.3 km / 0.2 mi
Jiuguang Department Store - 0.6 km / 0.4 mi
Jing'an Temple - 0.8 km / 0.5 mi
Jing An Park - 0.9 km / 0.5 mi
Shanghai Exhibition Center - 1.1 km / 0.7 mi
Wujiang Road Food Street - 1.1 km / 0.7 mi
Shanghai Natural History Museum - 1.7 km / 1.1 mi
Shanghai Changzheng Hospital - 1.7 km / 1.1 mi
Jade Buddha Temple - 2.2 km / 1.4 mi
Huai Hai Road Shopping District - 2.3 km / 1.4 mi
Shanghai International Trade Plaza - 2.3 km / 1.4 mi
Shanghai City Hall - 2.4 km / 1.5 mi
The nearest airports are:
Hongqiao International Airport (SHA) - 17.5 km / 10.9 mi
Shanghai Pudong Intl. Airport (PVG) - 58.7 km / 36.5 mi
The preferred airport for The Portman Ritz-Carlton, Shanghai is Hongqiao International Airport (SHA).

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • A car is recommended for transportation to and from this property.
  • Parking height restrictions apply.

Hotel policies

General

  • Professional property host/manager
  • Parking height restrictions apply
  • Car recommended

Pets

  • Service animals not allowed
  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: CNY 5000 per day
  • A damage deposit of CNY 1000 will be collected before check-in.
We have included all charges provided to us by the property.

Other charges

  • Fee for full breakfast: approximately CNY 288 for adults and CNY 144 for children
  • Self parking fee: CNY 120 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 408.1 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Shanghai Centre, Shanghai, Shanghai 200040, China
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