Casa del Alma Hotel Boutique & Spa

Check-in

Check-in is from 3:00 PM until 11:30 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, and a security system
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Take advantage of the hotel's room service (during limited hours).

Featured amenities include express check-in, express check-out, and a 24-hour front desk. Planning an event in San Cristóbal de las Casas? This hotel has 409 square feet (38 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Mesoamerican Museum of Jade - 0.1 km / 0.1 mi
San Cristóbal de las Casas Cathedral - 0.3 km / 0.2 mi
Museo de San Cristóbal - 0.3 km / 0.2 mi
Ex-Convent of Santo Domingo - 0.3 km / 0.2 mi
Mayan Textile Center - 0.4 km / 0.2 mi
Plaza 31 de Marzo - 0.4 km / 0.3 mi
Café Museo Café - 0.4 km / 0.3 mi
Church of San Nicolás - 0.4 km / 0.3 mi
Centro Cultural de los Altos - 0.5 km / 0.3 mi
Regional Costume Museum - 0.6 km / 0.3 mi
Foro Cultural Kinoki - 0.6 km / 0.4 mi
Museo de Ambar - 0.7 km / 0.4 mi
La Merced Church - 0.7 km / 0.4 mi
Arches of Carmen - 0.7 km / 0.4 mi
Amber Museum of Chiapas - 0.7 km / 0.5 mi
The preferred airport for Casa del Alma Hotel Boutique & Spa is Angel Albino Corzo Intl Airport (TGZ) - 78.2 km / 48.6 mi

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• No cribs (infant beds) available
• Cashless transactions are available
• Contactless check-in is available

Pets

• Service animals not allowed
• Pets not allowed