Hotel Los Cristales

Check-in

Check-in is from 3:00 PM until 6:00 PM. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Minimum Spring Break check-in age is 18 years old
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher and a first aid kit

Other details

A complimentary local cuisine breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Olaya Herrera Park - 0.3 km / 0.2 mi
Victoria Shopping Mall - 0.4 km / 0.2 mi
Casino Rivera - 0.4 km / 0.2 mi
Pereira's Bolivar Square - 0.4 km / 0.2 mi
Pereira Gold Museum - 0.4 km / 0.2 mi
Pereira Cathedral - 0.4 km / 0.2 mi
Cathedral of Our Lady of Poverty - 0.4 km / 0.3 mi
Plaza de Bolivar - 0.5 km / 0.3 mi
Lucy Tejada Cultural Center - 0.5 km / 0.3 mi
Boliz - 0.5 km / 0.3 mi
Pereira's Art Museum - 0.9 km / 0.5 mi
Museum of Art - 0.9 km / 0.6 mi
Rio Casino - 1 km / 0.6 mi
Cesar Gaviria Trujillo Viaduct - 1.7 km / 1.1 mi
Founders Monument - 1.7 km / 1.1 mi
The nearest airports are:
Pereira (PEI-Matecaña Intl.) - 6 km / 3.7 mi
Cartago (CRC-Santa Ana) - 33.3 km / 20.7 mi
Manizales (MZL-La Nubia) - 59.3 km / 36.9 mi
Armenia (AXM-El Eden) - 61.3 km / 38.1 mi
Alfonso Bonilla Aragon Intl. Airport (CLO) - 205.9 km / 127.9 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Contactless check-out is available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• No cribs (infant beds) available
• Essential workers only - NO
• No elevators

Pets

• Maximum number of pets per room 1
• Only dogs and cats are allowed
• Pets allowed (no fees)
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.