Mercure Surabaya Grand Miram

Check-in

Check-in is from 2:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• This property uses a grey water recycling system
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Other details

Enjoy international cuisine at Trimurti Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Korea Park - 0.5 km / 0.3 mi
Taman Bungkul - 0.8 km / 0.5 mi
House of Sampoerna - 1 km / 0.6 mi
Lapangan Thor Stadium - 1.3 km / 0.8 mi
Mpu Tantular Museum - 1.4 km / 0.9 mi
Monument Of Suroboyo - 1.6 km / 1 mi
Surabaya Town Square - 1.8 km / 1.1 mi
Sharp Bamboo Monument - 2.3 km / 1.4 mi
Dyandra Convention Center Surabaya - 2.5 km / 1.5 mi
Ciputra World Mall - 2.6 km / 1.6 mi
Submarine Monument - 3 km / 1.8 mi
Surabaya Youth Center - 3 km / 1.9 mi
Tunjungan Plaza - 3 km / 1.9 mi
Surabaya Plaza Shopping Mall - 3.1 km / 1.9 mi
Balai Pemuda - 3.1 km / 1.9 mi
The nearest major airport is Surabaya (SUB-Juanda) - 16.6 km / 10.3 mi

• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
• Contactless check-out is available
• Contactless check-in is available

Pets

• Service animals not allowed
• Pets not allowed