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Chatrium Niseko

Chatrium Niseko

Kutchan Hokkaido
Check in 3:00 PM
Check out 10:00 AM
This hotel has renovations that may affect your stay read more

Renovations

The following facilities or services will be unavailable from October 25 2026 to November 7 2026 (dates subject to change):

  • Bar/Lounge(s)
  • Dining venue(s)
  • Fitness facilities
  • Laundry facilities
  • Recreation facilities
  • Shuttle services
  • Ski facilities
  • Supervised childcare

Step into a world of family fun and comfort at Chatrium Niseko, where every moment is designed to delight both kids and parents, Chatrium Niseko is in the mountains, a 1-minute drive from Niseko Mountain Resort Grand Hirafu and 6 minutes from Shikotsu-Toya National Park. This family-friendly aparthotel is 15 minutes drive to Niseko Hanazono Resort and 15 minutes drive to Annupuri.

Kids stay happy thanks to in-room coffee & tea facilities, a private balcony, a fully-stocked minibar, complimentary high-speed WiFi, relaxing in-room massage and a private bathroom with premium toiletries, kid-friendly amenities and movie nights. Conveniences include an iron and ironing board, bathrobes, an in-room safe, a phone, heated flooring, a desk, a full kitchen and wheelchair-accessibility.

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Property Details

Spend the day on the slopes, or enjoy recreational amenities including a 24-hour fitness center and bicycles to rent. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary ski shuttle makes getting to the slopes a breeze.

  • Gift shops or newsstand
  • Tile flooring in public areas
  • Eco-friendly cleaning products used
  • Ziplining nearby
  • Babysitting or childcare (surcharge)
  • Reusable cups only
  • Reusable tableware only
  • Limo or town car service available
  • Free WiFi
  • Bicycle parking available
  • Number of bars/lounges - 1
  • Designated smoking areas
  • Bicycle tour information
  • Ski storage
  • Wheelchair accessible parking
  • Snowboarding nearby
  • Fireplace in lobby
  • Airport transportation (surcharge)
  • Eco-friendly toiletries
  • At least 80% of all lighting comes from LEDs
  • No accessible airport shuttle
  • LED light bulbs
  • No accessible shuttle
  • Free ski shuttle
  • Snowmobiling nearby
  • Horse riding nearby
  • Handrails in stairways
  • Multilingual staff
  • Wheelchairs available on site
  • Number of accessible parking spaces - 1
  • Mountain climbing nearby
  • Ecotours nearby
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Rafting nearby
  • Elevator
  • Double-glazing on all windows
  • Bicycle rentals on site
  • Covered parking
  • Snowshoeing nearby
  • Secured parking
  • Mountain biking nearby
  • Wheelchair accessible (may have limitations)
  • Fishing nearby
  • Wheelchair-accessible concierge desk
  • Locally-owned & organized tours & activities
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible public washroom
  • Stair-free path to entrance
  • 24-hour fitness facilities
  • Luggage storage
  • Porter/bellhop
  • Canoeing nearby
  • Front desk (limited hours)
  • Number of restaurants - 4
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Hiking/biking trails nearby
  • Hot springs nearby
  • Free self parking
  • Kayaking nearby
  • Concierge services
  • Year Built - 2012
  • Number of buildings/towers - 1
  • Total number of rooms - 78
  • Number of floors - 6

Check-in

Check-in is from 3:00 PM until 11:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, mobile payments, and cash
  • Mobile payment options include: UnionPay QuickPass
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses eco-friendly cleaning products
  • Noise-free guestrooms cannot be guaranteed
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned

Other details

Enjoy French cuisine at Kamimura, one of the aparthotel's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.

Featured amenities include limo/town car service, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Niseko Mountain Resort Grand Hirafu - 0.3 km / 0.2 mi
Niseko-Shakotan-Otarukaigan Quasi-National Park - 1.4 km / 0.9 mi
Annupuri - 2.2 km / 1.4 mi
Noasc - 3.3 km / 2 mi
Niseko Takahashi Dairy Farm - 4.4 km / 2.7 mi
Shikotsu-Toya National Park - 4.7 km / 2.9 mi
Wonderland Chair A - 3.9 km / 2.4 mi
Swinging Monkey Pair - 4.3 km / 2.7 mi
Kagaminuma - 5.8 km / 3.6 mi
Lake Hangetsu Nature Park - 6.6 km / 4.1 mi
Kutchancho Asahigaoka Ski Area - 6.7 km / 4.2 mi
Niseko Hanazono Resort - 6.8 km / 4.2 mi
Kaributo - 8.7 km / 5.4 mi
Road Station Niseko View Plaza - 9.8 km / 6.1 mi
Niseko Annupuri Gondola - 10.4 km / 6.5 mi
The preferred airport for Chatrium Niseko is New Chitose Intl. Airport (CTS) - 130.8 km / 81.3 mi

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • A car is recommended for transportation to and from this property.
  • Parking height restrictions apply.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Property does not require health documentation at check-in
  • Professional property host/manager
  • Contactless check-out is available
  • LGBTQIA+ friendly
  • Unicode Support true
  • Property uses a professional cleaning service
  • Parking height restrictions apply
  • Noise-free rooms not guaranteed
  • Car recommended
  • Contactless check-in is available
  • Essential workers only - NO
  • Property does not offer onsite COVID-19 testing

Pets

  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 2.00 percent will be charged
We have included all charges provided to us by the property.

Other charges

  • Airport shuttle fee: JPY 35000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 11760.0 per night
  • High chair fee: JPY 0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Shiki Niseko, 1-jo 3-chome 2-3, Kutchan, Hokkaido 044-0081, Japan
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