Novotel Rotorua Lakeside

Check-in

Check-in is from 2:00 PM until midnight. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Satisfy your appetite for lunch or dinner at Atlas, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6 AM to 10:30 AM for a fee.

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Rotorua? This hotel has 3444 square feet (320 square meters) of space consisting of a conference center and 10 meeting rooms. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Rotorua Night Market - 0.1 km / 0.1 mi
Eat Street - 0.2 km / 0.1 mi
Sir Howard Morrison Performing Arts Centre - 0.2 km / 0.1 mi
Rotorua i-SITE Visitor Centre - 0.3 km / 0.2 mi
Kuirau Park - 0.4 km / 0.3 mi
Tamaki Maori Village - 0.5 km / 0.3 mi
Matariki Hangi & Maori Cultural Performance - 0.5 km / 0.3 mi
Lakes Performing Arts Centre - 0.5 km / 0.3 mi
Government Gardens - 0.5 km / 0.3 mi
Rotorua Arts Village - 0.5 km / 0.3 mi
Rotorua Central Mall - 0.5 km / 0.3 mi
Rotorua Museum - 0.8 km / 0.5 mi
Polynesian Spa - 0.8 km / 0.5 mi
Rotorua Energy Events Centre - 0.9 km / 0.6 mi
Rotorua Hospital - 0.9 km / 0.6 mi
The preferred airport for Novotel Rotorua Lakeside is Rotorua (ROT-Rotorua Regional) - 9.2 km / 5.7 mi

• Pool access available from 6 AM to 11 PM.
• Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Free WiFi in public areas is limited to 60 minutes per day.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: NZD 100 per accommodation, per night

We have included all charges provided to us by the property.