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1800 244 400 INTL. +61 3 8827 0770
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Hotel Mercure Wien Westbahnhof

Hotel Mercure Wien Westbahnhof

Vienna Vienna
Check in 3:00 PM
Check out 12:00 PM
Create lifelong memories at Hotel Mercure Wien Westbahnhof, where family adventures begin and smiles are guaranteed for every age, just a 4-minute walk from Mariahilfer Street and within a 5-minute drive of Schönbrunn Palace. This hotel is 6 minutes drive to Vienna Christmas Market and 9 minutes drive to Vienna State Opera.

Ideal for families, our rooms come with in-room coffee & tea facilities, complimentary daily newspaper, air conditioning, room service, complimentary high-speed WiFi, a private bathroom with premium toiletries, a fully-stocked minibar and daily housekeeping, rollaway beds and extra space for little ones. Conveniences include a desk, bathrobes, an in-room safe and a phone.

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Property Details

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.

  • Dry cleaning/laundry service
  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Conference space size (meters) - 260
  • Reusable cups only
  • Reusable tableware only
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Free WiFi
  • Number of bars/lounges - 1
  • Designated smoking areas
  • Tours/ticket assistance
  • Eco-friendly toiletries
  • Vegetable garden
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Multilingual staff
  • Breakfast available (surcharge)
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Double-glazing on all windows
  • Locally-sourced food on site (80% or more)
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Covered parking
  • Secured parking
  • Organic food
  • Banquet hall
  • Humane animal treatment
  • Express check-in
  • Meeting rooms
  • Change of bed sheets (on request)
  • Change of towels (on request)
  • Free newspapers in lobby
  • Wheelchair accessible – no
  • Water-efficient showers only
  • Luggage storage
  • Express check-out
  • Business center
  • 24-hour front desk
  • Number of restaurants - 1
  • Housekeeping on request
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Self parking (surcharge)
  • Conference space
  • Conference space size (feet) - 2799
  • 24-hour business center
  • Concierge services
  • Year Built - 1989
  • Number of buildings/towers - 2
  • Total number of rooms - 252
  • Number of floors - 8

Check-in

Check-in is from 3:00 PM until 11:30 PM. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy a meal at Westside or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Vienna? This hotel has 2799 square feet (260 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Mariahilfer Street - 0.3 km / 0.2 mi
Wiener Stadthalle - 0.6 km / 0.4 mi
Lugner City - 0.6 km / 0.4 mi
Raimund Theater - 0.8 km / 0.5 mi
Vienna Furniture Museum - 0.9 km / 0.5 mi
Haus des Meeres - 1.4 km / 0.9 mi
MuseumsQuartier - 1.9 km / 1.2 mi
Leopold Museum - 1.9 km / 1.2 mi
Naschmarkt - 1.9 km / 1.2 mi
Vienna Technical Museum - 2 km / 1.3 mi
Maria Theresa Square - 2.1 km / 1.3 mi
Museum of Natural History - 2.1 km / 1.3 mi
Volkstheater - 2.1 km / 1.3 mi
Museum of Art History - 2.1 km / 1.3 mi
Ottakringer Brewery - 2.3 km / 1.4 mi
The preferred airport for Hotel Mercure Wien Westbahnhof is Vienna International Airport (VIE) - 23.1 km / 14.3 mi

  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Parking height restrictions apply.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • LGBTQIA+ friendly
  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Essential workers only - NO

Pets

  • Only dogs are allowed
  • Pets allowed

Other charges

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Covered self parking fee: EUR 25 per day
  • Pet fee: EUR 15 per pet, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Felberstrasse 4, Vienna, Vienna 1150, Austria
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