Hotel Karuizawa Cross

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

The front desk is open daily from 7:00 AM - midnight. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. Guests booked in Half Board rates must check-in by 5 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy Italian cuisine at モンテ・クッチーナ, one of the hotel's many dining establishments, which include 2 restaurants and 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Japanese breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.

Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
St. Paul's Catholic Church Karuizawa - 0.1 km / 0.1 mi
Old Karuizawa Ginza Street - 0.1 km / 0.1 mi
Muro Saisei Memorial Hall - 0.4 km / 0.3 mi
Karuizawa Shaw Memorial Church - 0.6 km / 0.4 mi
Alexander Shaw Memorial Hall - 0.6 km / 0.4 mi
Kozensui - 0.9 km / 0.6 mi
Karuizawa New Art Museum - 1.2 km / 0.7 mi
Karuizawa Flower Museum - 1.5 km / 1 mi
Kumoba Pond - 1.5 km / 1 mi
Karuizawa Ohga Hall - 1.8 km / 1.1 mi
Karuizawa Station Building Memorial - 2 km / 1.2 mi
Karuizawa Prince Shopping Plaza - 2.2 km / 1.4 mi
Karuizawa Prince Hotel Ski Resort - 2.8 km / 1.7 mi
Seizan Golf Course - 2.9 km / 1.8 mi
Usui Pass - 3 km / 1.9 mi
The nearest airports are:
Shinshu - Matsumoto Airport (MMJ) - 142 km / 88.2 mi
Haneda Airport (HND) - 196.9 km / 122.4 mi
Narita Intl. Airport (NRT) - 251 km / 156 mi

• Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Hotel policies

General

• Professional property host/manager
• Unicode Support true
• Essential workers only - NO

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.