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Embassy Suites by Hilton Franklin Cool Springs

Embassy Suites by Hilton Franklin Cool Springs

Franklin Tennessee
Check in 4:00 PM
Check out 11:00 AM
This hotel has renovations that may affect your stay read more

Renovations

The property will be renovating from December 13 2025 to March 31 2026 (completion date subject to change). The following areas are affected:

  • Front desk
  • Lobby
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Bring your furry friend to a home away from home at Embassy Suites by Hilton Franklin Cool Springs, where every tail wag is welcomed with open arms, you'll be in the business district, within a 15-minute drive of CoolSprings Galleria and Nashville Zoo. This hotel is 55 minutes drive to Mall at Green Hills and 4 minutes drive to Aspen Grove Park.

Enjoy hassle-free stays with room service, complimentary high-speed WiFi, daily housekeeping, complimentary daily newspaper, cable & satellite channels, premium bedding, a private bathroom with premium toiletries and air conditioning, thoughtful room features designed to suit every guest. Conveniences include a phone, wheelchair-accessibility, an in-room safe, an iron and ironing board and a desk.

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Property Details

Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. This hotel also features gift shops/newsstands, wedding services, and a television in a common area.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Comprehensive recycling policy
  • Vegetarian breakfast available
  • RV, bus, truck parking (surcharge)
  • Biodegradable/compostable stirrers
  • Free reception
  • No single-use plastic stirrers
  • Conference space size (meters) - 1486
  • Free wired internet
  • Number of bars/lounges - 1
  • Braille or raised signage
  • Number of indoor pools - 1
  • Assistive listening devices available
  • Wheelchair accessible parking
  • Bicycle rentals nearby
  • Free buffet breakfast
  • Energy-saving switches
  • Recycling
  • No accessible shuttle
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Free breakfast
  • Conference center
  • Electric car charging station
  • Number of accessible parking spaces - 2
  • Wheelchair-accessible meeting spaces/business center
  • Daily
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Double-glazing on all windows
  • Rooftop garden
  • Secured parking
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Ballroom
  • Wheelchair-accessible concierge desk
  • Vending machine
  • Wheelchair-accessible van parking
  • Express check-in
  • Wheelchair-accessible path to elevator
  • Meeting rooms
  • Change of bed sheets (on request)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Television in common areas
  • Wheelchair-accessible pool
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Wedding services
  • 24-hour fitness facilities
  • Off-street parking
  • Water-efficient showers only
  • Luggage storage
  • Grocery/convenience store
  • Express check-out
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Number of restaurants - 1
  • Housekeeping on request
  • Golfing nearby
  • Safe-deposit box at front desk
  • Hiking/biking trails nearby
  • Self parking (surcharge)
  • Conference space
  • Computer station
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • ATM/banking
  • Conference space size (feet) - 16000
  • 24-hour business center
  • Year Built - 2001
  • Number of buildings/towers - 1
  • Total number of rooms - 250
  • Number of floors - 9

Check-in

Check-in is from 4:00 PM. Guests must be at least 21 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a smoke detector and window guards
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Other details

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Franklin? This hotel has 16000 square feet (1486 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Aspen Grove Park - 2.2 km / 1.4 mi
CoolSprings Galleria - 2.6 km / 1.6 mi
Saint Thomas Medical Partners - 4 km / 2.5 mi
Iasis Health Care - 4.5 km / 2.8 mi
The Park at Harlinsdale Farm - 5.9 km / 3.7 mi
SOAR Adventure Tower - 6.5 km / 4 mi
The Factory - 6.6 km / 4.1 mi
Boiler Room Theatre - 6.6 km / 4.1 mi
Franklin Farmers Market - 6.8 km / 4.2 mi
Fort Granger Park - 7 km / 4.3 mi
Crockett Park - 7.4 km / 4.6 mi
Brentwood Library - 7.7 km / 4.8 mi
Maggie's Bark Park - 7.9 km / 4.9 mi
Heritage Foundation of Franklin and Williamson County - 8 km / 4.9 mi
Pull-Tight Players Theatre - 8 km / 5 mi
The nearest airports are:
Nashville International Airport (BNA) - 33 km / 20.5 mi
Smyrna, TN (MQY) - 41.9 km / 26 mi
The preferred airport for Embassy Suites by Hilton Franklin Cool Springs is Nashville International Airport (BNA).

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • A car is not required for transportation to and from this property.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Contactless check-out is available
  • LGBTQIA+ friendly
  • No rollaway/extra beds available
  • Contactless check-in is available

Pets

  • Maximum number of pets per room 2
  • Pet max weight (per pet) in lb is 45
  • Only dogs and cats are allowed
  • Pet max weight (per pet) in kg is 20
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed

Other charges

  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Secured self parking fee: USD 12 per day (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

820 Crescent Centre Dr, Franklin, Tennessee 37067, United States
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