Casa Dann Carlton Hotel & Spa

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• This property uses eco-friendly cleaning products
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Other details

Grab a bite at La Trattoria, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 6:00 AM to 10:00 AM.

Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Bogotá? This hotel has 581 square feet (54 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
93 Park - 0.8 km / 0.5 mi
Consulate General of Spain - 0.9 km / 0.6 mi
Virrey Park - 1 km / 0.6 mi
Embassy of Spain - 1.1 km / 0.7 mi
Barraquer Clinic - 1.1 km / 0.7 mi
Embassy of France - 1.3 km / 0.8 mi
Del Chico Park - 1.4 km / 0.9 mi
Clínica del Country - 1.6 km / 1 mi
General José María Córdoba Military Cadet School - 1.7 km / 1.1 mi
Monserrate Hills - 1.9 km / 1.2 mi
Andino Shopping Center - 1.9 km / 1.2 mi
World Trade Center - 2 km / 1.2 mi
Atlantis Plaza Shopping Mall - 2 km / 1.2 mi
El Retiro Shopping Centre - 2 km / 1.3 mi
Unilago Shopping Centre - 2.1 km / 1.3 mi
The preferred airport for Casa Dann Carlton Hotel & Spa is El Dorado Intl. Airport (BOG) - 15.8 km / 9.8 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Pool access available from 9:00 AM to 6:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children may not be eligible for complimentary breakfast.
• Only registered guests are allowed in the guestrooms.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.

Hotel policies

General

• Professional property host/manager
• Essential workers only - NO

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.