ANDAZ SHENZHEN BAY, BY HYATT

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the cruise terminal and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration. This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
• Mobile payment options include: Alipay
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• This property does not allow photo shooting, video recording, interviewing, or filming activities for private or commercial use without permission.

Other details

Grab a bite at Bar 1919, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Shenzhen? This hotel has 4176 square feet (388 square meters) of space consisting of conference space and 9 meeting rooms. Guests may use a cruise ship terminal shuttle for a surcharge, and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
MixC Shopping Mall - 0.4 km / 0.2 mi
Shenzhen Bay - 0.4 km / 0.3 mi
Shenzhen Bay Park - 0.5 km / 0.3 mi
Shenzhen Bay Sports Center - 0.7 km / 0.4 mi
Coastal City - 1.5 km / 0.9 mi
Shenzhen Bay Port - 1.8 km / 1.1 mi
Shenzhenwan Park - 1.8 km / 1.1 mi
Shenzhen University - 2.9 km / 1.8 mi
Xin'an Nantou Ancient City - 3.4 km / 2.1 mi
Shenzhen Bay Park - 3.4 km / 2.1 mi
MixC - Wanxiang Tiandi - 3.7 km / 2.3 mi
The MixC World - 3.7 km / 2.3 mi
Nanshan Museum - 4.2 km / 2.6 mi
Happy Coast - 4.9 km / 3 mi
Shenzhenwan Science and Technology Ecological Garden - 4.1 km / 2.5 mi
The nearest airports are:
Shenzhen Intl. Airport (SZX) - 28 km / 17.4 mi
Hong Kong International Airport (HKG) - 35.1 km / 21.8 mi
The preferred airport for ANDAZ SHENZHEN BAY, BY HYATT is Shenzhen Intl. Airport (SZX).

• Pool access available from 6:00 AM to 10:30 PM.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• A car is recommended for transportation to and from this property.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• Parking height restrictions apply
• Cashless transactions are available
• Car recommended
• Contactless check-in is available
• Property does not offer onsite COVID-19 testing

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed