Hotel Provenza Garden

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Take advantage of the hotel's room service. Continental breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.

Featured amenities include a business center, a 24-hour front desk, and luggage storage. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Lokkus Contemporary Art - 0.4 km / 0.3 mi
Lleras Park - 0.4 km / 0.3 mi
Linear Park President - 0.5 km / 0.3 mi
Medellín Clinic - El Poblado - 0.8 km / 0.5 mi
Poblado Park - 1 km / 0.6 mi
La Strada Mall - 1.3 km / 0.8 mi
The Dancer's Park - 1.4 km / 0.9 mi
El Tesoro Shopping Park - 1.4 km / 0.9 mi
Oviedo Shopping Center - 1.6 km / 1 mi
Golden Mile - 1.7 km / 1 mi
Río Sur Shopping Center - 1.7 km / 1.1 mi
Monterrey Comercial Mall - 1.7 km / 1.1 mi
Las Vegas Clinic - 1.8 km / 1.1 mi
EAFIT University - 1.9 km / 1.2 mi
Santafé Mall - 2 km / 1.2 mi
The preferred airport for Hotel Provenza Garden is Jose Maria Cordova Intl. Airport (MDE) - 20.7 km / 12.9 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• No rollaway/extra beds available
• Contactless check-in is available
• Essential workers only - NO

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.