Discover a paradise for pets and their owners at The Hotel Chester, where four-legged travelers are treated like VIP guests, within a 15-minute walk of Chester City Walls and Chester Racecourse. This luxury hotel is 15 minutes drive to Chester Zoo and 25 minutes drive to Cheshire Oaks Designer Outlet.

Relax in accommodations featuring a fully-stocked minibar, air conditioning, deep soaking bathtub, rainfall showerhead, complimentary high-speed WiFi, a 32-inch flat-screen TV, jetted bathtub and a private bathroom with premium toiletries, easy-clean surfaces and versatile comforts. Conveniences include a kitchenette, an iron and ironing board and a desk.

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Property Details

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a fireplace in the lobby.

Smoke-free property
Proposal/romance packages available
Food and water bowls
Wheelchair accessible – no
Luggage storage
Express check-out
Fireplace in lobby
24-hour front desk
Free WiFi
Concierge services
Total number of rooms - 16

Check-in

Check-in is from 3:00 PM until 11:30 PM. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Other details

Featured amenities include express check-out, a 24-hour front desk, and luggage storage.

Distances are displayed to the nearest 0.1 mile and kilometer.
Newgate - 0.1 km / 0.1 mi
Chester Roman Gardens - 0.2 km / 0.1 mi
Roman Amphitheatre - 0.2 km / 0.1 mi
St John the Baptist Church - 0.3 km / 0.2 mi
Grosvenor Park - 0.4 km / 0.2 mi
Grosvenor Museum - 0.4 km / 0.2 mi
Eastgate Clock - 0.4 km / 0.2 mi
The Rows of Chester - 0.4 km / 0.3 mi
Bridgegate - 0.5 km / 0.3 mi
Old Dee Bridge - 0.5 km / 0.3 mi
Chester Cathedral - 0.5 km / 0.3 mi
Chester Town Hall Square - 0.6 km / 0.4 mi
Chester Town Hall - 0.6 km / 0.4 mi
Chester Castle - 0.6 km / 0.4 mi
Storyhouse - 0.7 km / 0.5 mi
The nearest airports are:
Chester (CEG-Hawarden) - 8.1 km / 5.1 mi
John Lennon Airport (LPL) - 40.4 km / 25.1 mi
Manchester Airport (MAN) - 54.7 km / 34 mi

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-out is available.

Hotel policies

General

Professional property host/manager
Contactless check-out is available
Cashless transactions are available
Essential workers only - NO
Guest will receive an email before arrival 24 hours
Guests will receive an email with special check-in instructions
No elevators

Pets

Maximum number of pets per room 1
Pet max weight (per pet) in lb is 22
Pet max weight (per pet) in kg is 10
Service animals are allowed
Pets cannot be left unattended
Service animals are exempt from fees/restrictions
Only dogs are allowed
Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: GBP 1 per accommodation, per stay

We have included all charges provided to us by the property.

Other charges

Pet deposit: GBP 1 per stay
Pet fee: GBP 30 per pet, per stay
Service animals are exempt from fees
Late check-out fee: GBP 30

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

19 Newgate St, Chester, England CH1 1DE, United Kingdom

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