Mandarin Oriental, Hong Kong

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Cashless transactions are available
• This property uses eco-friendly cleaning products
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include wired internet access (surcharge), a 24-hour business center, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms.

Distances are displayed to the nearest 0.1 mile and kilometer.
Legislative Council Building - 0.2 km / 0.1 mi
Landmark Shopping Area - 0.3 km / 0.2 mi
IFC Mall - 0.3 km / 0.2 mi
HSBC Hong Kong Headquarter Building - 0.4 km / 0.2 mi
Central Harbourfront Event Space - 0.4 km / 0.3 mi
Lan Kwai Fong - 0.5 km / 0.3 mi
Central Market - 0.6 km / 0.4 mi
Bank of China Tower - 0.6 km / 0.4 mi
The Hong Kong Observation Wheel - 0.6 km / 0.4 mi
International Finance Centre - 0.7 km / 0.4 mi
Hong Kong Park - 0.7 km / 0.5 mi
The Peak Tram - 0.7 km / 0.5 mi
Hollywood Road - 0.8 km / 0.5 mi
Central Ferry Piers - 0.8 km / 0.5 mi
Hong Kong Zoo and Botanical Gardens - 0.9 km / 0.5 mi
The preferred airport for Mandarin Oriental, Hong Kong is Hong Kong International Airport (HKG) - 36.8 km / 22.9 mi

• Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• LGBTQIA+ friendly
• Cashless transactions are available
• Contactless check-in is available
• Essential workers only - NO
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions
• Property does not offer onsite COVID-19 testing
• Conde Nast Gold List Year 2022

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed