Step into a world of family fun and comfort at Hotel El Ciervo, where every moment is designed to delight both kids and parents, within a 10-minute walk of Catedral de Villarrica and Villarrica Historical Museum. This beach hotel is 15 minutes walk to Lake Villarrica and 20 minutes walk to Villarrica Pucara Beach.

Kids stay happy thanks to room service, a 30-inch flat-screen TV, rainfall showerhead, daily housekeeping and complimentary high-speed WiFi, kid-friendly amenities and movie nights. Conveniences include an in-room safe and a phone.

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Property Details

After a day on the slopes, enjoy recreational amenities, which include an outdoor pool. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and wedding services. The shuttle (surcharge) will take you to the nearby beach or shopping center.

Dry cleaning/laundry service
Express check-in
Pool umbrellas
Number of meeting rooms - 1
Free wired internet
Windsurfing nearby
Sailing nearby
Free WiFi
Skydiving nearby
Number of bars/lounges - 1
Casino shuttle (surcharge)
Number of outdoor pools - 1
Garden
Water skiing nearby
Wheelchair accessible parking
Free newspapers in lobby
Tours/ticket assistance
Wedding services
Ski shuttle (surcharge)
Boat tours nearby
Shopping center shuttle (surcharge)
Free buffet breakfast
Area shuttle (surcharge)
Beach shuttle (surcharge)
Luggage storage
Express check-out
Free breakfast
Business center
Front desk (limited hours)
Number of restaurants - 1
Library
Daily
Ecotours nearby
Smoke-free property
Safe-deposit box at front desk
Laundry facilities
Hiking/biking trails nearby
Rafting nearby
Surfing/bodyboarding nearby
Hot springs nearby
Free self parking
Terrace
Concierge services
Year Built - 1940
Number of buildings/towers - 1
Total number of rooms - 13
Number of floors - 2

Check-in

Check-in is from 2:00 PM until midnight.

The front desk is open daily from 6:00 AM - noon. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a first aid kit

Other details

Grab a bite to eat at the hotel's beachfront restaurant, which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily.

Featured amenities include complimentary wired internet access, a business center, and express check-in. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Catedral de Villarrica - 0.5 km / 0.3 mi
Villarrica Historical Museum - 0.5 km / 0.3 mi
Villarrica Pucara Beach - 1.1 km / 0.7 mi
Lake Villarrica - 1.3 km / 0.8 mi
Region IX Ltd - 13.9 km / 8.6 mi
Villarrica National Park - 13.9 km / 8.6 mi
Dos Rios Nature Park - 15.7 km / 9.7 mi
Museo Mapuche Pucon - 24.3 km / 15.1 mi
Santa Clara Monastery - 24.3 km / 15.1 mi
La Poza - 24.9 km / 15.5 mi
Enjoy Pucon Casino - 25 km / 15.5 mi
Pucon Beach - 25 km / 15.6 mi
Los Pozones - 25.5 km / 15.8 mi
Feria Artesanal - 25.9 km / 16.1 mi
Cascadas de Rio Turbio - 26.4 km / 16.4 mi

Children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Contactless check-in is available.

Hotel policies

General

Professional property host/manager
Contactless check-in is available

Pets

Service animals not allowed
Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Location

General Korner 241, Villarrica, Araucania 4931004, Chile

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