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Mercure Serpong Alam Sutera

Mercure Serpong Alam Sutera

South Tangerang Banten
Check in 2:00 PM
Check out 12:00 PM
Tread lightly and travel consciously at Mercure Serpong Alam Sutera, where sustainability meets exceptional hospitality, Mercure Serpong Alam Sutera is in the business district, a 3-minute drive from Living World and 6 minutes from Summarecon Mall Serpong. This family-friendly hotel is 15 minutes drive to Ocean Park and 15 minutes drive to Scientia Square Park.

Enjoy green luxury featuring daily housekeeping, cable & satellite channels, in-room coffee & tea facilities, a fully-stocked minibar, air conditioning, room service, complimentary high-speed WiFi and a private bathroom with premium toiletries, with eco-friendly finishes. Conveniences include wheelchair-accessibility, an in-room safe, a desk, bathrobes and a phone.

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Property Details

Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can get to nearby shops on the complimentary shuttle.

  • Dry cleaning/laundry service
  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • Vegetarian breakfast available
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • No single-use plastic soda bottles
  • Number of meeting rooms - 5
  • No single-use plastic stirrers
  • Conference space size (meters) - 550
  • Reusable cups only
  • Reusable tableware only
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Free WiFi
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Number of outdoor pools - 1
  • Free shopping center shuttle
  • Comprehensive food waste policy
  • Airport transportation (surcharge)
  • Energy-saving switches
  • Eco-friendly toiletries
  • Vegetable garden
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • Vegetarian menu options available
  • Water dispenser
  • Wheelchairs available on site
  • Breakfast available (surcharge)
  • Barbecue grill(s)
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Double-glazing on all windows
  • Locally-sourced food on site (80% or more)
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Games
  • Organic food
  • Showcase for local artists
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Humane animal treatment
  • Locally-owned & organized tours & activities
  • Health or beauty spa nearby
  • Change of bed sheets (on request)
  • Wheelchair-accessible public washroom
  • Change of towels (on request)
  • Garden
  • Free newspapers in lobby
  • Wedding services
  • Free bicycles on site
  • Area shuttle (surcharge)
  • Water-efficient showers only
  • Luggage storage
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Number of restaurants - 1
  • Housekeeping on request
  • Golfing nearby
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Children's pool
  • Hiking/biking trails nearby
  • Free self parking
  • Conference space
  • Terrace
  • Computer station
  • Pool sun loungers
  • ATM/banking
  • Conference space size (feet) - 5920
  • 24-hour business center
  • Concierge services
  • Total number of rooms - 171
  • Number of floors - 8

Check-in

Check-in is from 2:00 PM until 4:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Other details

For lunch or dinner, stop by Mint & Pepper, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM for a fee.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in South Tangerang? This hotel has 5920 square feet (550 square meters) of space consisting of conference space and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Omni Hospital - 0.2 km / 0.1 mi
Living World - 0.2 km / 0.1 mi
Mall Alam Sutra - 2.7 km / 1.7 mi
Summarecon Mall Serpong - 4.6 km / 2.8 mi
Primaya Hospital Tangerang - 4.6 km / 2.9 mi
ITC BSD - 5.8 km / 3.6 mi
Ocean Park - 6.4 km / 4 mi
St. Carolus Hospital Summarecon Serpong - 6.4 km / 4 mi
Bethsaida Hospitals - 6.5 km / 4 mi
TerasKota - 6.6 km / 4.1 mi
University Multimedia Nusantara - 6.8 km / 4.2 mi
Indonesia Convention Exhibition - 7 km / 4.3 mi
Gading Raya Golf Course - 7.1 km / 4.4 mi
Eka Hospital - 7.1 km / 4.4 mi
Scientia Square Park - 7.3 km / 4.6 mi
The nearest airports are:
Soekarno-Hatta Intl. Airport (CGK) - 27.5 km / 17.1 mi
Halim Perdanakusuma Intl. Airport (HLP) - 37 km / 23 mi
The preferred airport for Mercure Serpong Alam Sutera is Soekarno-Hatta Intl. Airport (CGK).

  • One child 16 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Hotel policies

General

  • Professional property host/manager
  • Contactless check-out is available
  • No cribs (infant beds) available
  • Green Key (Foundation for Environmental Education)
  • Contactless check-in is available

Pets

  • Service animals not allowed
  • Pets not allowed

Other charges

  • Fee for buffet breakfast: approximately IDR 208000 for adults and IDR 104000 for children
  • Airport shuttle fee: IDR 363000 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 450000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Jl Alam Sutera Boulevard Kav23, South Tangerang, Banten 15325, Indonesia
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