Hotel Castillo

Check-in

Check-in is from 12:00 PM until anytime.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts cash
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property

Other details

Featured amenities include a 24-hour front desk and laundry facilities.

Distances are displayed to the nearest 0.1 mile and kilometer.
La Strada Mall - 0.1 km / 0.1 mi
Medellín Clinic - El Poblado - 0.4 km / 0.3 mi
Linear Park President - 0.5 km / 0.3 mi
Golden Mile - 0.5 km / 0.3 mi
Río Sur Shopping Center - 0.6 km / 0.3 mi
Oviedo Shopping Center - 0.6 km / 0.3 mi
Las Vegas Clinic - 0.7 km / 0.4 mi
Poblado Park - 0.8 km / 0.5 mi
Santafé Mall - 0.8 km / 0.5 mi
Lleras Park - 0.9 km / 0.6 mi
The Dancer's Park - 0.9 km / 0.6 mi
EAFIT University - 1 km / 0.6 mi
Lokkus Contemporary Art - 1.4 km / 0.9 mi
Monterrey Comercial Mall - 1.6 km / 1 mi
El Tesoro Shopping Park - 1.6 km / 1 mi
The nearest major airport is Jose Maria Cordova Intl. Airport (MDE) - 21.6 km / 13.4 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Hotel policies

General

• Professional property host/manager
• Essential workers only - NO
• No elevators

Pets

• Maximum number of pets per room 2
• Pet max weight (per pet) in lb is 33
• Pet max weight (per pet) in kg is 15
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.