Elcielo Hotel & Restaurant

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher and a first aid kit

Other details

You can enjoy a meal at El Cielo serving the guests of Elcielo Hotel & Restaurant, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.

Distances are displayed to the nearest 0.1 mile and kilometer.
The Dancer's Park - 0.2 km / 0.1 mi
Linear Park President - 0.3 km / 0.2 mi
Poblado Park - 0.3 km / 0.2 mi
Medellín Clinic - El Poblado - 0.6 km / 0.4 mi
Monterrey Comercial Mall - 0.8 km / 0.5 mi
Lleras Park - 0.9 km / 0.5 mi
La Strada Mall - 0.9 km / 0.6 mi
Lokkus Contemporary Art - 1.1 km / 0.7 mi
Las Vegas Clinic - 1.2 km / 0.7 mi
Oviedo Shopping Center - 1.3 km / 0.8 mi
Golden Mile - 1.3 km / 0.8 mi
Río Sur Shopping Center - 1.3 km / 0.8 mi
EAFIT University - 1.3 km / 0.8 mi
Santafé Mall - 1.5 km / 1 mi
Medellin's Museum of Modern Art - 1.9 km / 1.2 mi
The nearest major airport is Jose Maria Cordova Intl. Airport (MDE) - 21.4 km / 13.3 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• At check-in, guests must provide a record of full COVID-19 vaccination.
• The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• Guests must provide proof of COVID-19 vaccination
• Contactless check-out is available
• LGBTQIA+ friendly
• COVID-19 vaccine must have been received a minimum number of days before check-in: 1
• Cashless transactions are available
• Minimum age for proof of COVID-19 vaccination requirement: 18
• Contactless check-in is available
• Guests must provide health documentation

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).