Hotel Schlüssel

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Satisfy your appetite for lunch or dinner at Restaurant Schlüssel, a restaurant which specializes in Regional cuisine, or stay in and take advantage of the room service (during limited hours).

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Distances are displayed to the nearest 0.1 mile and kilometer.
Franciscan Church - 0.1 km / 0.1 mi
Gameorama - 0.2 km / 0.1 mi
Jesuit Church - 0.2 km / 0.1 mi
Museum Luzern - 0.3 km / 0.2 mi
Mill Bridge - 0.3 km / 0.2 mi
Natur-Museum - 0.3 km / 0.2 mi
Chapel Bridge - 0.3 km / 0.2 mi
Lucerne Town Hall - 0.4 km / 0.3 mi
Museum Sammlung Rosengart - 0.5 km / 0.3 mi
Rosengart Collection - 0.5 km / 0.3 mi
St. James Way - 0.6 km / 0.3 mi
Alpine Panorama Path - 0.6 km / 0.4 mi
Hertensteinstrasse - 0.6 km / 0.4 mi
Via Gottardo - 0.6 km / 0.4 mi
Musegg Wall - 0.6 km / 0.4 mi
The nearest major airport is Zurich Airport (ZRH) - 68.1 km / 42.3 mi

• In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 October to 06 April.
• Cashless payment methods are available for all transactions.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• LGBTQIA+ friendly
• No cribs (infant beds) available
• No rollaway/extra beds available
• Noise-free rooms not guaranteed
• Cashless transactions are available
• Essential workers only - NO
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions
• Property does not offer onsite COVID-19 testing

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed