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Mercure Auckland Queen Street

Mercure Auckland Queen Street

Auckland Auckland
Check in 2:00 PM
Check out 11:00 AM
Create lifelong memories at Mercure Auckland Queen Street, where family adventures begin and smiles are guaranteed for every age, steps from Queen Street Shopping District and within a 5-minute walk of University of Auckland. This hotel is 3 minutes drive to SkyCity Casino and 3 minutes drive to Sky Tower.

Ideal for families, our rooms come with a private balcony, daily housekeeping, rainfall showerhead, a private bathroom with premium toiletries, a 50-inch flat-screen TV, complimentary high-speed WiFi, air conditioning and cable & satellite channels, rollaway beds and extra space for little ones. Conveniences include a phone, a desk and wheelchair-accessibility.

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Property Details

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a banquet hall.

  • Dry cleaning/laundry service
  • Comprehensive recycling policy
  • Vegetarian breakfast available
  • Parking (limited spaces)
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • No single-use plastic soda bottles
  • Number of meeting rooms - 1
  • No single-use plastic stirrers
  • Conference space size (meters) - 30
  • Reusable cups only
  • Reusable tableware only
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Free WiFi
  • Number of bars/lounges - 1
  • Energy-saving switches
  • Eco-friendly toiletries
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • Vegetarian menu options available
  • Multilingual staff
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Elevator
  • Fitness facilities
  • Double-glazing on all windows
  • Locally-sourced food on site (80% or more)
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Covered parking
  • Annual carbon offsets
  • Secured parking
  • Organic food
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Humane animal treatment
  • Wheelchair-accessible path to elevator
  • Change of bed sheets (on request)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Change of towels (on request)
  • 24-hour fitness facilities
  • Water-efficient showers only
  • Luggage storage
  • Business center
  • 24-hour front desk
  • Number of restaurants - 1
  • Housekeeping on request
  • Smoke-free property
  • Safe-deposit box at front desk
  • Self parking (surcharge)
  • Conference space
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 323
  • Total number of rooms - 96

Check-in

Check-in is from 2:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited
  • Long-term renters welcome
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Other details

Enjoy a satisfying meal at Lone Star serving guests of Mercure Auckland Queen Street. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Auckland? This hotel has 323 square feet (30 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Queen Street Shopping District - 0.1 km / 0.1 mi
Karangahape Road - 0.2 km / 0.1 mi
University of Auckland - 0.3 km / 0.2 mi
Symonds Street Cemetery - 0.4 km / 0.2 mi
New Zealand Film Archive - 0.5 km / 0.3 mi
Auckland Town Hall - 0.5 km / 0.3 mi
Grafton Bridge - 0.5 km / 0.3 mi
Aotea Square - 0.6 km / 0.4 mi
Auckland Central City Library - 0.7 km / 0.4 mi
The Civic Theater - 0.7 km / 0.5 mi
Aotea Centre - 0.8 km / 0.5 mi
Auckland City Hospital - 0.9 km / 0.6 mi
Albert Park - 0.9 km / 0.6 mi
Auckland Art Gallery - 1 km / 0.6 mi
High Street - 1 km / 0.6 mi
The preferred airport for Mercure Auckland Queen Street is Auckland Intl. Airport (AKL) - 26.1 km / 16.2 mi

  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • LGBTQIA+ friendly
  • No rollaway/extra beds available
  • Events/parties not allowed
  • Parking height restrictions apply
  • Essential workers only - NO

Pets

  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 200 per accommodation, per stay
We have included all charges provided to us by the property.

Other charges

  • Fee for continental breakfast: approximately NZD 25 for adults and NZD 8 for children
  • Covered self parking fee: NZD 35 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

500 Queen Street, Auckland, Auckland 1010, New Zealand
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