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Sheraton San Jose Hotel, Costa Rica

Sheraton San Jose Hotel, Costa Rica

San Rafael San Jose
Check in 3:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

The following facilities or services will be unavailable from December 5 2025 to December 8 2025 (dates subject to change):

  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from September 8 to September 8:
  • Swimming pool

Bring your furry friend to a home away from home at Sheraton San Jose Hotel, Costa Rica, where every tail wag is welcomed with open arms, Sheraton San Jose Hotel, Costa Rica is connected to a shopping center, a 1-minute drive from Multiplaza Mall Escazu and 7 minutes from Sabana Park. This casino hotel is 15 minutes drive to National Stadium of Costa Rica and 15 minutes drive to Museum of Costa Rican Art.

Enjoy hassle-free stays with a fully-stocked minibar, premium bedding, air conditioning, a 42-inch flat-screen TV, complimentary high-speed WiFi, a private bathroom with premium toiletries, daily housekeeping and room service, thoughtful room features designed to suit every guest. Conveniences include a desk, a phone, an in-room safe, bathrobes, an alam clock, wheelchair-accessibility and an iron and ironing board.

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Property Details

Try your luck at the casino and enjoy other recreational amenities including an outdoor pool and a steam room. This Beaux Arts hotel also features complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride on the shuttle (surcharge), which operates within 300 meters.

  • Renewable energy source - solar
  • Grey water recycling system
  • Eco-friendly cleaning products used
  • Number of slot machines - 140
  • Number of VIP gaming rooms - 1
  • Number of gaming tables - 19
  • Casino floor size square feet - 193752
  • Free WiFi
  • Bicycle parking available
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Number of outdoor pools - 1
  • Braille or raised signage
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Shopping center shuttle (surcharge)
  • Casino floor size square meters - 18000
  • Comprehensive food waste policy
  • Energy-saving switches
  • Eco-friendly toiletries
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Recycling
  • No accessible airport shuttle
  • LED light bulbs
  • Vegan menu options available
  • Living plant wall
  • No accessible shuttle
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Accessible bus station shuttle
  • Multilingual staff
  • Conference center
  • Electric car charging station
  • Number of accessible parking spaces - 10
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Double-glazing on all windows
  • Locally-sourced food on site (80% or more)
  • Guest education on local ecosystems and culture
  • Rooftop garden
  • Organic food
  • Banquet hall
  • Wheelchair accessible
  • Humane animal treatment
  • Wheelchair-accessible concierge desk
  • Locally-owned & organized tours & activities
  • Wheelchair-accessible van parking
  • Express check-in
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Television in common areas
  • Wheelchair-accessible pool
  • Well-lit path to entrance
  • Garden
  • Stair-free path to entrance
  • Wedding services
  • Water-efficient toilets only
  • Water dispenser use by guests actively encouraged
  • Water-efficient showers only
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Housekeeping on request
  • Terrace
  • ATM/banking
  • Concierge services
  • Dry cleaning/laundry service
  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • Vegetarian breakfast available
  • Ziplining nearby
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Conference space size (meters) - 525
  • Reusable cups only
  • Reusable tableware only
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Airport transportation (surcharge)
  • Water dispenser
  • Ecotours nearby
  • Coffee/tea in common areas
  • Casino
  • Mountain biking nearby
  • Wheelchair accessible (may have limitations)
  • Meeting rooms
  • Change of bed sheets (on request)
  • Area shuttle (surcharge)
  • Registration desk height (centimeters) - 120
  • Elevator door width (inches) - 35
  • Registration desk height (inches) - 47
  • Elevator door width (centimeters) - 90
  • Bus station shuttle (surcharge)
  • Billiards or pool table
  • Number of restaurants - 3
  • Smoke-free property
  • Safe-deposit box at front desk
  • Steam room
  • Free self parking
  • Conference space
  • Computer station
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 5651
  • 24-hour business center
  • Year Built - 2013
  • Number of buildings/towers - 1
  • Total number of rooms - 170
  • Number of floors - 8

Check-in

Check-in is from 3:00 PM until 5:30 AM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Other details

Enjoy Fusion cuisine at Curu, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in San Rafael? This hotel has 5651 square feet (525 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a bus station shuttle.

Distances are displayed to the nearest 0.1 mile and kilometer.
Multiplaza Mall Escazu - 0.8 km / 0.5 mi
Plaza Itskazú - 1.5 km / 0.9 mi
Plaza Tempo - 1.8 km / 1.1 mi
Hospital Cima San José - 1.9 km / 1.2 mi
Avenida Escazú Shopping Center - 2.2 km / 1.4 mi
Refugio Animal de Costa Rica - 2.4 km / 1.5 mi
Escazú Village - 3.7 km / 2.3 mi
Iglesia Escazú - 4.3 km / 2.6 mi
Hospital Clínica Bíblica - 5.4 km / 3.3 mi
La Salle Natural Science Museum - 6 km / 3.7 mi
U.S. Embassy San José - 6.1 km / 3.8 mi
Hospital Metropolitano - 6.1 km / 3.8 mi
Business Center Forum 1 - 6.2 km / 3.8 mi
Sabana Park - 6.2 km / 3.9 mi
National Stadium of Costa Rica - 6.6 km / 4.1 mi
The nearest airports are:
San José (SYQ-Tobías Bolaños Intl.) - 9.8 km / 6.1 mi
Juan Santamaria Intl. Airport (SJO) - 21.3 km / 13.3 mi
The preferred airport for Sheraton San Jose Hotel, Costa Rica is Juan Santamaria Intl. Airport (SJO).

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is not required for transportation to and from this property.

Hotel policies

General

  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • No rollaway/extra beds available

Pets

  • Maximum number of pets per room 1
  • Pet max weight (per pet) in lb is 40
  • Pet max weight (per pet) in kg is 18
  • Service animals are allowed
  • Pets cannot be left unattended
  • Service animals are exempt from fees/restrictions
  • Only dogs are allowed
  • Pets allowed

Other charges

  • Fee for buffet breakfast: approximately CRC 16500 per person
  • Airport shuttle fee: CRC 27000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: CRC 27000 (one-way)
  • Pet fee: CRC 11750 per pet, per night plus CRC 52000 one-time cleaning fee
  • Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Route 27, San Rafael, San Jose 10203, Costa Rica
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