23Hotel Medellin

Check-in

Check-in is from 3:00 PM until 12:00 PM. Guests must be at least 18 to check-in.

Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Other details

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary continental breakfast is served daily from 5:00 AM to 9:00 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Distances are displayed to the nearest 0.1 mile and kilometer.
Lokkus Contemporary Art - 0.6 km / 0.4 mi
Linear Park President - 0.7 km / 0.4 mi
Lleras Park - 0.7 km / 0.4 mi
Medellín Clinic - El Poblado - 0.9 km / 0.5 mi
Poblado Park - 1.2 km / 0.8 mi
El Tesoro Shopping Park - 1.3 km / 0.8 mi
La Strada Mall - 1.4 km / 0.9 mi
The Dancer's Park - 1.5 km / 0.9 mi
Río Sur Shopping Center - 1.6 km / 1 mi
Golden Mile - 1.7 km / 1 mi
Oviedo Shopping Center - 1.7 km / 1.1 mi
Las Vegas Clinic - 1.9 km / 1.2 mi
Monterrey Comercial Mall - 1.9 km / 1.2 mi
Museo El Castillo - 1.9 km / 1.2 mi
EAFIT University - 2 km / 1.3 mi
The nearest major airport is Jose Maria Cordova Intl. Airport (MDE) - 20.7 km / 12.9 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Pool access available from 10:00 AM to 10:00 PM.
• One child 8 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
• Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
• Contactless check-out is available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• Cashless transactions are available
• Essential workers only - NO
• Guest will receive an email before arrival 48 hours
• Guests will receive an email with special check-in instructions
• No elevators

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.