Name: Hotel el Moro
Address: Av. Javier Rojo Gomez SM 2, M. 5, L. 17, Puerto Morelos, 77580, MX
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.1

Puerto Morelos QROO

Check in 3:00 PM

Check out 11:00 AM

Your journey of exceptional moments begins the instant you cross the threshold of Hotel el Moro, where every detail is crafted to elevate your stay, you'll be near the beach, a 1-minute drive from Puerto Morelos Town Square and 5 minutes from Puerto Morelos Beach. This hotel is 40 minutes drive to Moon Palace Golf Club and 45 minutes drive to Maroma Beach.

Our spacious rooms feature a 45-inch flat-screen TV, daily housekeeping, a fully-stocked minibar, a private bathroom with premium toiletries, mini-refrigerator, in-room coffee & tea facilities, a private balcony and complimentary high-speed WiFi, ensuring a comfortable stay whether you’re here for business or leisure. Conveniences include an in-room safe, a desk and a kitchenette.

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Property Details

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. This hotel also features complimentary wireless internet access and concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Dry cleaning/laundry service
Distance from property (meters) - 0
Train station pickup (surcharge)
Fishing nearby
Proposal/romance packages available
Free parking nearby
Free WiFi
Scuba diving nearby
Designated smoking areas
Number of outdoor pools - 1
Upper floors accessible by stairs only
Garden
Shopping center shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Area shuttle (surcharge)
Rooftop terrace
Cruise terminal shuttle (surcharge)
Wheelchair accessible – no
Front desk (limited hours)
Breakfast available (surcharge)
Theme park shuttle (surcharge)
Snorkeling nearby
Designated smoking areas (fines apply)
Laundry facilities
Hiking/biking trails nearby
Free self parking
Terrace
Concierge services
Number of buildings/towers - 3
Total number of rooms - 10
Number of floors - 3

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

The front desk is open daily from 7:00 AM - 11:00 PM. Guests will receive an email within 48 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Buffet breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.

Featured amenities include dry cleaning/laundry services and laundry facilities. Guests may use a cruise ship terminal shuttle for a surcharge, and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Puerto Morelos Town Square - 0.1 km / 0.1 mi
Ojo de Agua Beach - 0.2 km / 0.1 mi
Puerto Morelos Artists’ Cooperative - 0.2 km / 0.1 mi
Faro Inclinado - 0.2 km / 0.1 mi
San Jose Catholic Parish - 0.2 km / 0.1 mi
Arrecife de Puerto Morelos National Park - 0.2 km / 0.1 mi
Puerto Morelos Beach - 3.1 km / 1.9 mi
Dr. Alfredo Barrera Marin Botanical Garden - 3.1 km / 1.9 mi
Monumento Ruta de los Cenotes - 3.8 km / 2.3 mi
Sanctuary of Hope and Time Capsule - 4.3 km / 2.7 mi
Jungle Spa - 4.6 km / 2.9 mi
Petempich Bay - 12.6 km / 7.8 mi
Playa Paraiso Golf Course - 14.8 km / 9.2 mi
El Rey Polo Country Club - 15.1 km / 9.4 mi
Cirque du Soleil Boutique at Vidanta Riviera Maya - 15.3 km / 9.5 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 26.2 km / 16.3 mi
Cozumel Intl. Airport (CZM) - 68.8 km / 42.8 mi
The preferred airport for Hotel el Moro is Cancun Intl. Airport (CUN).

Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.

Hotel policies

General

Professional property host/manager
Contactless check-out is available
No rollaway/extra beds available
Beach nearby
Cashless transactions are available
Contactless check-in is available
Essential workers only - NO
Guest will receive an email before arrival 48 hours
Guests will receive an email with special check-in instructions
No elevators

Pets

Service animals are exempt from fees/restrictions
Pets not allowed

Other charges

Fee for buffet breakfast: approximately USD 6 for adults and USD 5 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Av. Javier Rojo Gomez, Puerto Morelos, QROO 77580, Mexico

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