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Hotel el Moro

Hotel el Moro

Puerto Morelos QROO
Check in 3:00 PM
Check out 11:00 AM
When you stay at Hotel el Moro in Puerto Morelos, you'll be near the beach, a 1-minute drive from Puerto Morelos Town Square and 8 minutes from Puerto Morelos Beach. This hotel is 12.3 mi (19.7 km) from Moon Palace Golf Club and 13.1 mi (21.1 km) from Maroma Beach.

Make yourself at home in one of the 10 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries.

Property Details

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. This hotel also features complimentary wireless internet access and concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

  • Dry cleaning/laundry service
  • Distance from property (meters) - 0
  • Train station pickup (surcharge)
  • Proposal/romance packages available
  • Free parking nearby
  • Free WiFi
  • Scuba diving nearby
  • Designated smoking areas
  • Number of outdoor pools - 1
  • Upper floors accessible by stairs only
  • Garden
  • Shopping center shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Area shuttle (surcharge)
  • Rooftop terrace
  • Cruise terminal shuttle (surcharge)
  • Wheelchair accessible – no
  • Front desk (limited hours)
  • Breakfast available (surcharge)
  • Theme park shuttle (surcharge)
  • Snorkeling nearby
  • Designated smoking areas (fines apply)
  • Laundry facilities
  • Free self parking
  • Terrace
  • Concierge services

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

The front desk is open daily from 7:00 AM - 11:00 PM. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Other details

Buffet breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.

Featured amenities include dry cleaning/laundry services and laundry facilities. Guests may use a cruise ship terminal shuttle for a surcharge, and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Puerto Morelos Town Square - 0.1 km / 0.1 mi
Puerto Morelos Reef - 0.2 km / 0.1 mi
Ojo de Agua Beach - 0.2 km / 0.1 mi
Artisans Market - 0.2 km / 0.1 mi
San Jose Catholic Parish - 0.2 km / 0.1 mi
Arrecife de Puerto Morelos National Park - 0.2 km / 0.1 mi
Puerto Morelos Beach - 3.1 km / 1.9 mi
Dr. Alfredo Barrera Marin Botanical Garden - 3.1 km / 1.9 mi
Sanctuary of Hope and Time Capsule - 4.3 km / 2.7 mi
Petempich Bay - 12.1 km / 7.5 mi
Playa Paraiso Golf Course - 14.8 km / 9.2 mi
El Rey Polo Country Club - 15.1 km / 9.4 mi
Cirque du Soleil Boutique at Vidanta Riviera Maya - 15.3 km / 9.5 mi
El Manglar Golf Course - 15.7 km / 9.8 mi
Paradise Beach - 17 km / 10.5 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 26.2 km / 16.3 mi
Cozumel Intl. Airport (CZM) - 68.8 km / 42.8 mi
The preferred airport for Hotel el Moro is Cancun Intl. Airport (CUN).

  • Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.


Hotel policies

General

  • Professional property host/manager
  • Gap period enforced between guest stays - 24 hours
  • Shield between guests and staff in main contact areas
  • Temperature checks are available to guests
  • Guest accommodation is sealed after cleaning
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Cashless transactions are available
  • Staff wears personal protective equipment
  • Food service has been amended for enhanced safety
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Masks are available to guests
  • Electrostatic spray is used for disinfection
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Essential workers only - NO
  • Masks are compulsory at the property
  • No rollaway/extra beds available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • No elevators
  • Contactless check-out is available
  • Property confirms they are implementing guest safety measures
  • Property confirms they are implementing enhanced cleaning measures
  • Reservation might be required for some facilities onsite
  • Commonly-touched surfaces are cleaned with disinfectant

Pets

  • Service animals are exempt from fees/restrictions
  • Pets not allowed

Other charges

  • Fee for buffet breakfast: approximately USD 6 for adults and USD 5 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Av. Javier Rojo Gomez, Puerto Morelos, QROO 77580, Mexico