Serenity Lakeside Resort

Check-in

Check-in is from 2:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 2 days prior to check-in. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and cash
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy a meal at the restaurant or snacks in the resort's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Patong Go-Kart Speedway - 1.6 km / 1 mi
Phuket Cable Ski and Phuket Wake Boarding - 2 km / 1.2 mi
Kathu Waterfall - 2.9 km / 1.8 mi
Phuket Mining Museum - 3.1 km / 1.9 mi
Red Mountain Golf Club - 3.3 km / 2 mi
Phuket Country Club - 3.7 km / 2.3 mi
Loch Palm Golf Club - 4.3 km / 2.7 mi
Nurul Islam Mosque - 5.4 km / 3.4 mi
Nanai Road - 5.9 km / 3.7 mi
Kathu Mining Museum - 5.9 km / 3.7 mi
Tesco Lotus - Phuket Town - 6 km / 3.7 mi
Chillva Market - 6.2 km / 3.8 mi
Central Phuket - 6.4 km / 4 mi
Andamanda Phuket - 6.5 km / 4 mi
Banzaan Fresh Market - 6.8 km / 4.2 mi
The preferred airport for Serenity Lakeside Resort is Phuket Intl. Airport (HKT) - 32.5 km / 20.2 mi

• One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Contactless check-in and contactless check-out are available.
• At check-in, guests must provide a record of full COVID-19 vaccination.
• Guests providing vaccine records must have received complete COVID-19 vaccination at least 2 days prior to check-in.

Hotel policies

General

• Professional property host/manager
• Guests must provide proof of COVID-19 vaccination
• Contactless check-out is available
• No cribs (infant beds) available
• COVID-19 vaccine must have been received a minimum number of days before check-in: 2
• Contactless check-in is available
• Guests must provide health documentation

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Electricity fee: THB 4 per stay for use per kWh.

We have included all charges provided to us by the property. This property charges consumption-based electricity fees for the Deluxe Apartment room category only.