Your retail therapy starts the moment you check in at Mercure Madrid Centro, nestled in the heart of a shopper's wonderland, just a 3-minute walk from Prado Museum and 10 minutes by foot from Gran Via. This hotel is 15 minutes walk to Puerta del Sol and 20 minutes walk to Plaza Mayor.

Shop till you drop then relax with room service, daily housekeeping, air conditioning, relaxing in-room massage, a private bathroom with premium toiletries, a 42-inch flat-screen TV, a fully-stocked minibar and premium bedding in style in our city-centre rooms. Conveniences include a desk, wheelchair-accessibility, an in-room safe, an iron and ironing board, bathrobes and a phone.

See all nearby hotels

Property Details

Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a television in a common area, a banquet hall, and a vending machine.

Dry cleaning/laundry service
Comprehensive recycling policy
Bulk dispenser for toiletries
Proposal/romance packages available
Vegetarian breakfast available
Eco-friendly cleaning products used
Parking (limited spaces)
Biodegradable/compostable stirrers
No single-use plastic straws
No single-use plastic soda bottles
Number of meeting rooms - 1
No single-use plastic stirrers
Conference space size (meters) - 44
Reusable cups only
Reusable tableware only
Biodegradable/compostable straws
No single-use plastic water bottles
Free WiFi
Number of bars/lounges - 1
Wheelchair accessible parking
Tours/ticket assistance
Comprehensive food waste policy
Energy-saving switches
Eco-friendly toiletries
At least 80% of all lighting comes from LEDs
Eco-friendly cleaning products provided
Recycling
LED light bulbs
Vegan menu options available
Wheelchair-accessible lounge
No accessible shuttle
Vegetarian menu options available
Wheelchair-accessible on-site restaurant
Multilingual staff
Number of accessible parking spaces - 1
Breakfast available (surcharge)
Wheelchair-accessible meeting spaces/business center
Number of coffee shops/cafes - 1
Laundry facilities
Elevator
Double-glazing on all windows
Locally-sourced food on site (80% or more)
Sustainability/community reinvestment (10% revenue or more)
Bicycle rentals on site
Guest education on local ecosystems and culture
Covered parking
Secured parking
Organic food
Showcase for local artists
Wheelchair accessible (may have limitations)
Banquet hall
Vending machine
Locally-owned & organized tours & activities
Wheelchair-accessible path to elevator
Change of bed sheets (on request)
Television in common areas
Wheelchair-accessible public washroom
Change of towels (on request)
Stair-free path to entrance
Elevator door width (inches) - 31
Elevator door width (centimeters) - 80
Water-efficient showers only
Luggage storage
Express check-out
Business center
24-hour front desk
Housekeeping on request
Smoke-free property
Safe-deposit box at front desk
Snack bar/deli
Self parking (surcharge)
Conference space
Computer station
Conference space size (feet) - 474
Concierge services
Total number of rooms - 60
Number of floors - 7

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Madrid? This hotel has 474 square feet (44 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Paseo del Prado - 0.1 km / 0.1 mi
Prado Museum - 0.3 km / 0.2 mi
Thyssen-Bornemisza National Museum - 0.3 km / 0.2 mi
Royal Botanical Garden - 0.3 km / 0.2 mi
Congress of Deputies - 0.4 km / 0.3 mi
Plaza de Santa Ana - 0.6 km / 0.4 mi
Museo Nacional Centro de Arte Reina Sofía - 0.7 km / 0.4 mi
Calle de Alcalá - 0.7 km / 0.5 mi
Círculo de Bellas Artes - 0.7 km / 0.5 mi
Plaza de Canalejas - 0.8 km / 0.5 mi
Gran Via - 0.8 km / 0.5 mi
Puerta del Sol - 0.9 km / 0.6 mi
Plaza de Cibeles - 1 km / 0.6 mi
Preciados Street - 1.1 km / 0.7 mi
El Oso y el Madrono - 1.1 km / 0.7 mi
The preferred airport for Mercure Madrid Centro is Adolfo Suarez Madrid-Barajas Airport (MAD) - 17.5 km / 10.8 mi

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Only registered guests are allowed in the guestrooms.
Parking height restrictions apply.
Contactless check-in and contactless check-out are available.

Hotel policies

General

Professional property host/manager
Contactless check-out is available
Parking height restrictions apply
Noise-free rooms not guaranteed
Contactless check-in is available
Essential workers only - NO

Pets

Pets not allowed

Other charges

Fee for buffet breakfast: approximately EUR 17.50 per person
Covered self parking fee: EUR 31.5 per night
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Lope De Vega 49, Madrid, Madrid 28014, Spain

See all nearby