Bring your furry friend to a home away from home at Hotel Cinera, where every tail wag is welcomed with open arms, you'll be within a 5-minute walk of San Jose Cathedral and Colon Park. This hotel is 10 minutes walk to Cucuta Museum of Culture and 15 minutes walk to Gobernación Norte de Santander.

Enjoy hassle-free stays with air conditioning, a private bathroom with premium toiletries, a fully-stocked minibar, complimentary high-speed WiFi, daily housekeeping and a 36-inch flat-screen TV, thoughtful room features designed to suit every guest. Conveniences include a desk.

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Property Details

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden.

Dry cleaning/laundry service
Wheelchair accessible (may have limitations)
Luggage storage
Free breakfast
24-hour front desk
Free WiFi
Number of restaurants - 1
Daily
Number of outdoor pools - 1
Smoke-free property
Safe-deposit box at front desk
Garden
Free continental breakfast
Terrace
Total number of rooms - 62

Check-in

Check-in is from 10:00 AM until 11:30 PM. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Other details

At Hotel Cinera, enjoy a satisfying meal at the restaurant. A complimentary continental breakfast is served daily from 6:00 AM to 8:30 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Distances are displayed to the nearest 0.1 mile and kilometer.
San Jose Cathedral - 0.2 km / 0.1 mi
Colon Park - 0.2 km / 0.2 mi
Cucuta Museum of Culture - 0.3 km / 0.2 mi
Gobernación Norte de Santander - 0.5 km / 0.3 mi
Ventura Plaza Commercial Center - 0.7 km / 0.5 mi
General Santander Stadium - 1 km / 0.6 mi
Banco de la Republica Cultural Area - 1 km / 0.6 mi
Circus Pop - 1.8 km / 1.1 mi
Ecoparque Comfanorte Cúcuta - 3.3 km / 2 mi
House of General Santander - 9.9 km / 6.2 mi
The nearest airports are:
Cucuta (CUC-Camilo Daza Intl.) - 5.8 km / 3.6 mi
El Dorado Intl. Airport (BOG) - 546.7 km / 339.7 mi

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Hotel policies

General

Professional property host/manager
Essential workers only - NO
No elevators

Pets

Pets allowed (no fees)
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Location

349 Cl. 11, San José de Cúcuta, Norte de Santander 540006, Colombia

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