The Castle

Check-in

Check-in is from 4:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the train station. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a fire extinguisher and a first aid kit

Other details

A train station pick-up service is provided at no charge, and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Hakuba Ski Jumping Stadium - 0.3 km / 0.2 mi
Hakuba Art Museum - 0.6 km / 0.4 mi
Hakuba Saegusa Art Museum - 0.8 km / 0.5 mi
Hakuba Olympic Museum - 1.9 km / 1.2 mi
Hakuba Happo-One Ski Area - 2 km / 1.2 mi
Happo Information Center - 2 km / 1.2 mi
Happo-one Adam Gondola - 2 km / 1.2 mi
Hakuba Mini Train Park - 2.3 km / 1.4 mi
Hakuba Green Sports Park - 2.5 km / 1.5 mi
Wadanonomori Church - 3.2 km / 2 mi
Kurashita Onsen - 3.3 km / 2 mi
Happo One Sakka Ski Lift - 3.3 km / 2 mi
Oide Park - 3.8 km / 2.3 mi
Chokoku-ji Temple - 3.8 km / 2.4 mi
Chubu-Sangaku National Park - 4.4 km / 2.8 mi
The nearest airports are:
Haneda Airport (HND) - 294.3 km / 182.9 mi
Narita Intl. Airport (NRT) - 341.1 km / 211.9 mi

• Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• A car is recommended for transportation to and from this property.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• LGBTQIA+ friendly
• Unicode Support false
• No rollaway/extra beds available
• No front desk
• Car recommended
• Essential workers only - NO
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions
• No elevators

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed