Name: ibis Surabaya City Center
Address: Jalan Basuki Rahmat 94 - 96, Surabaya, 60271, ID
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.2

Surabaya East Java

Check in 2:00 PM

Check out 12:00 PM

Immerse yourself in the urban pulse at ibis Surabaya City Center, your gateway to the city's most vibrant experiences, within a 10-minute walk of Tunjungan Plaza and Dyandra Convention Center Surabaya. This spa hotel is 15 minutes walk to Joko Dolog Statue and 15 minutes walk to Grahadi.

Soak up skyline views with air conditioning, cable & satellite channels, room service, complimentary high-speed WiFi, a 32-inch flat-screen TV, in-room coffee & tea facilities, a private bathroom with premium toiletries and daily housekeeping, in the heart of the CBD. Conveniences include an in-room safe, a desk, wheelchair-accessibility and a phone.

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Property Details

Take time to pamper yourself with a visit to the full-service spa. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Dry cleaning/laundry service
Comprehensive recycling policy
Bulk dispenser for toiletries
Vegetarian breakfast available
Grey water recycling system
Biodegradable/compostable stirrers
No single-use plastic straws
Free reception
No single-use plastic soda bottles
No single-use plastic stirrers
Conference space size (meters) - 180
Reusable cups only
Reusable tableware only
Biodegradable/compostable straws
No single-use plastic water bottles
Free WiFi
Number of bars/lounges - 1
Assistive listening devices available
Wheelchair accessible parking
Tours/ticket assistance
Airport transportation - pickup (surcharge)
Comprehensive food waste policy
Airport transportation (surcharge)
Energy-saving switches
Eco-friendly toiletries
Vegetable garden
At least 80% of all lighting comes from LEDs
Eco-friendly cleaning products provided
Accessible airport shuttle
Recycling
LED light bulbs
Vegan menu options available
Vegetarian menu options available
Water dispenser
Breakfast available (surcharge)
Wheelchair-accessible meeting spaces/business center
Number of coffee shops/cafes - 1
Coffee/tea in common areas
Laundry facilities
Elevator
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Annual carbon offsets
Showcase for local artists
Wheelchair accessible (may have limitations)
Banquet hall
Humane animal treatment
Locally-owned & organized tours & activities
Meeting rooms
Change of bed sheets (on request)
Wheelchair-accessible registration desk
Change of towels (on request)
Garden
Full-service spa
Area shuttle (surcharge)
Water-efficient showers only
Luggage storage
Express check-out
Business center
24-hour front desk
Number of restaurants - 1
Housekeeping on request
Spa services on site
Golfing nearby
Smoke-free property
Safe-deposit box at front desk
Free self parking
Conference space
Conference space size (feet) - 1937
Total number of rooms - 224
Number of floors - 8

Check-in

Check-in is from 2:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Other details

Enjoy international cuisine at Taste Restaurant, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Buffet breakfasts are available daily from 6:00 AM to 10 AM for a fee.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Surabaya? This hotel has 1937 square feet (180 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Dyandra Convention Center Surabaya - 0.1 km / 0.1 mi
Sharp Bamboo Monument - 0.6 km / 0.4 mi
Tunjungan Plaza - 0.6 km / 0.4 mi
Joko Dolog Statue - 0.8 km / 0.5 mi
Grahadi - 0.9 km / 0.5 mi
Surabaya Youth Center - 1.1 km / 0.7 mi
Balai Pemuda - 1.3 km / 0.8 mi
Surabaya Plaza Shopping Mall - 1.3 km / 0.8 mi
World Trade Centre - 1.5 km / 0.9 mi
Submarine Monument - 1.5 km / 0.9 mi
Grand City Surabaya - 1.8 km / 1.1 mi
Taman Hiburan Rakyat - 1.8 km / 1.1 mi
Korea Park - 2.2 km / 1.3 mi
BG Junction - 2.2 km / 1.4 mi
Cheng Hoo Mosque - 2.6 km / 1.6 mi
The preferred airport for ibis Surabaya City Center is Surabaya (SUB-Juanda) - 17.9 km / 11.1 mi

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Contactless check-in and contactless check-out are available.

Hotel policies

General

Professional property host/manager
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Contactless check-out is available
No cribs (infant beds) available
No rollaway/extra beds available
Contactless check-in is available

Pets

Pets not allowed

Other charges

Fee for buffet breakfast: approximately IDR 100000 per person
Airport shuttle fee: IDR 250000 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Jalan Basuki Rahmat 94 - 96, Surabaya, East Java 60271, Indonesia

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