Grand Hotel Guayaquil, an Ascend Collection Hotel

Check-in

Check-in is from 2:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
• This property accepts credit cards, debit cards, and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Other details

Enjoy international cuisine at La pepa de oro, a restaurant where you can take in the pool view, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Guayaquil? This hotel has 9149 square feet (850 square meters) of space consisting of a conference center and 7 meeting rooms. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Seminario Park - 0.2 km / 0.1 mi
Guayaquil Metropolitan Cathedral - 0.2 km / 0.1 mi
Simon Bolivar Statue - 0.2 km / 0.1 mi
Municipal Museum of Guayaquil - 0.3 km / 0.2 mi
Nahim Isaias Museum - 0.4 km / 0.3 mi
Central Market - 0.5 km / 0.3 mi
Municipal Palace - 0.5 km / 0.3 mi
Guayaquil Municipal Library - 0.5 km / 0.3 mi
Moorish Clock Tower - 0.5 km / 0.3 mi
Malecon 2000 - 0.5 km / 0.3 mi
Church of San Francisco - 0.6 km / 0.4 mi
Barco Morgan - 0.6 km / 0.4 mi
Clock Tower - 0.6 km / 0.4 mi
San Francisco Square - 0.7 km / 0.4 mi
Centennial Park - 0.7 km / 0.4 mi
The preferred airport for Grand Hotel Guayaquil, an Ascend Collection Hotel is Jose Joaquin de Olmedo Intl. Airport (GYE) - 6.5 km / 4 mi

• Pool access available from 8:00 AM to 9:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
• Contactless check-out is available
• LGBTQIA+ friendly
• Parking height restrictions apply
• Cashless transactions are available
• Contactless check-in is available
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.