Sign in or create an account and get access to member only exclusive rates

Syrena Cruises

Syrena Cruises

Ha Long Quang Ninh
Check in 11:00 AM
Check out 10:30 AM
This vessel pulls anchor and sets sail from Ha Long for at least part of your stay.  

Make yourself at home in one of the 34 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.

Property Details

Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. This cruise ship also features free babysitting, an arcade/game room, and wedding services.

  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Proposal/romance packages available
  • Newspapers in lobby (surcharge)
  • Babysitting or childcare (free)
  • Number of meeting rooms - 1
  • Meeting rooms
  • Television in common areas
  • Free WiFi
  • Number of bars/lounges - 1
  • Arcade/game room
  • Upper floors accessible by stairs only
  • Tours/ticket assistance
  • Wedding services
  • Free continental breakfast
  • Boat tours on site
  • Rooftop terrace
  • Cruise terminal shuttle (surcharge)
  • Airport transportation (surcharge)
  • Cave exploring/spelunking on site
  • Couples/private dining
  • Luggage storage
  • Free breakfast
  • 24-hour front desk
  • Number of restaurants - 1
  • Daily
  • Smoke-free property
  • Safe-deposit box at front desk
  • Number of coffee shops/cafes - 1
  • Snack bar/deli
  • Laundry facilities
  • Kayaking on site
  • Terrace
  • Concierge services

Check-in

Check-in is from 11:00 AM until 12:30 PM. Guests must be at least 18 to check-in.

This property offers transfers from the cruise terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This cruise ship's 1 night, 2 days itinerary includes the following: Day 1: Arrive at International Tuan Chau Harbour by noon for embarkation. Cruise to South East Halong Bay. At 3 PM, visit Luon Cave via a traditional bamboo boat or enjoy kayaking. At 3:45 PM, visit Titop Island to swim or relax on the beach, and return to the cruise ship at 5 PM. Dinner and evening activities on board. Day 2: After Tai Chi and a light breakfast, visit Bo Nau Cave and transfer by tender to Surprise Cave. After check-out, a buffet brunch is served at 9:30 AM as the boat returns to Tuan Chau Wharf for disembarkation at 10:30 AM. This cruise ship's 2 nights, 3 days itinerary includes the following: Day 1: Arrive at Tuan Chau Wharf by noon PM for embarkation. During lunch, cruise to South East Halong Bay. At 2:30 PM, the cruise stops at Bo Nau Cave. Transfer by tender to Surprise Cave. Next, visit Titop Island to swim or relax on the beach. At 4:45 PM, reboard the cruise for dinner and evening activities. Day 2: After a Tai Chi session and breakfast, transfer to the day boat at 8:30 AM; the day boat will pass through Cua Van fishing village and guests can kayak at the Trong Cave area. Return to the cruise for lunch. Visit the Halong pearl farm at 2:30 PM, then return to the cruise at 4:30 PM. Dinner and evening activities on board. Day 3: After a Tai Chi session and light breakfast, visit Luồn cave via traditional bamboo boat at 8 AM. After check-out, a buffet brunch is served at 9:15 AM. Transfer by tender back to Tuan Chau Harbour for disembarkation at 10:45 AM. Guests must contact this cruise ship 2 days in advance to arrange transportation from Hanoi- Old Quarter, which is 4 hours away by car. A roundtrip daily transfer from Hanoi to Ha Long departs between 8 AM and noon, at USD 25 per passenger. Following the cruise, a van will transport guests back to Hanoi.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

For lunch or dinner, stop by Lotus, a restaurant that specializes in Vietnamese cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 6:30 AM to 7:30 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.

Distances are displayed to the nearest 0.1 mile and kilometer.
Tuan Chau Beach - 0.3 km / 0.2 mi
Tuan Chau Amphitheater - 0.5 km / 0.3 mi
Tuan Chau Park - 1 km / 0.6 mi
Ha Long Night Market - 8.7 km / 5.4 mi
Cái Dăm Market - 9 km / 5.6 mi
Cat Ba National Park - 10.5 km / 6.5 mi
Sun Square - 11.9 km / 7.4 mi
Sun World Ha Long Park - 12.2 km / 7.6 mi
Bai Chay Beach - 12.3 km / 7.6 mi
Queen Cable Car - 12.7 km / 7.9 mi
Typhoon Water Park - 13.1 km / 8.1 mi
Bai Chay Market - 13.2 km / 8.2 mi
Ha Long International Cruise Port - 13.7 km / 8.5 mi
Nha Tho Hon Gai Temple - 18.1 km / 11.3 mi
Long Tien Pagoda - 18.3 km / 11.4 mi
The preferred airport for Syrena Cruises is Haiphong (HPH-Cat Bi) - 40.3 km / 25 mi

  • Up to 5 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).


Hotel policies

General

  • Professional property host/manager
  • LGBTQ friendly
  • Property confirms they are implementing guest safety measures
  • No cribs (infant beds) available
  • Temperature checks are available to guests
  • Staff temperature checks are conducted regularly
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • No elevators

Pets

  • Service animals not allowed
  • Pets not allowed

Other charges

  • Airport shuttle fee: USD 100 per person (one way)
  • Airport shuttle fee per child: USD 60 (one-way), (from 6 to 11 years old)
  • Rollaway bed fee: USD 2700000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

No. 25 Tuan Chau Marina, Ha Long, Quang Ninh , Vietnam