Masaya Casas Viejas

Check-in

Check-in is from 3:00 PM until 9:00 PM. Guests must be at least 18 to check-in.

Guests must transfer via Shuttle to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. The front desk is open daily from 7:00 AM - 9:00 PM. Guests will receive an email within 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. Guests are required to contact this property prior to arrival to arrange check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher and a security system

Other details

Enjoy a satisfying meal at Casas Viejas serving guests of Masaya Casas Viejas. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.

Featured amenities include luggage storage, laundry facilities, and coffee/tea in a common area. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Oído del Mundo Waterfall - 2 km / 1.2 mi
Blue Well - 3.3 km / 2 mi
Marinka Waterfalls - 3.6 km / 2.2 mi
University of Magdalena - 16.6 km / 10.3 mi
Quinta de San Pedro Alejandrino - 17.4 km / 10.8 mi
Town Hall - 19.1 km / 11.9 mi
Eduardo Santos Stadium - 19.3 km / 12 mi
Mayorship of Santa Marta - 20.8 km / 12.9 mi
Customs House - 20.8 km / 12.9 mi
Santa Marta Theater - 20.8 km / 12.9 mi
Tairona Gold Museum - 20.8 km / 12.9 mi
Santa Marta Cathedral - 20.9 km / 13 mi
Clinic El Prado - 20.9 km / 13 mi
Camellón Rodrigo de Bastidas Park - 21 km / 13 mi
Simón Bolivar Park - 21.2 km / 13.2 mi
The nearest airports are:
Santa Marta (SMR-Simon Bolivar) - 31.7 km / 19.7 mi
Santarem (STM-Maestro Wilson Fonseca) - 5,480.3 km / 3,405.3 mi
The preferred airport for Masaya Casas Viejas is Santarem (STM-Maestro Wilson Fonseca).

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Children 18 years old and younger are not permitted at this property.
• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
• A car is required for transportation to and from this property.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• LGBTQIA+ friendly
• Children not allowed
• Essential workers only - NO
• Guest will receive an email before arrival 24 hours
• Car required
• Guests will receive an email with special check-in instructions
• No elevators

Pets

• Maximum number of pets per room 1
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.