The Ritz-Carlton, Almaty

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a smoke detector and a security system
• This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Other details

Enjoy Mediterranean cuisine at Seven, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee. Children aged 6 and younger eat free breakfast.

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Almaty? This hotel has 10330 square feet (960 square meters) of space consisting of a conference center and meeting rooms. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Kazakhstan Museum of Arts - 2.3 km / 1.4 mi
Kasteev State Museum of Arts - 2.3 km / 1.4 mi
Fantasy World Almaty - 2.7 km / 1.7 mi
Auezov Kazakh Drama Theatre - 2.8 km / 1.8 mi
Presidential Palace - 3.1 km / 1.9 mi
National Museum of Kazakhstan - 3.2 km / 2 mi
Almaty Central Stadium - 3.2 km / 2 mi
Central State Museum - 3.3 km / 2 mi
Kazakhstan Independence Monument - 3.4 km / 2.1 mi
Respublika Alanghy - 3.4 km / 2.1 mi
Republic Square - 3.4 km / 2.1 mi
Dostyk Plaza - 3.6 km / 2.2 mi
Lermontov Russian Drama Theatre - 3.8 km / 2.4 mi
Casino Zodiak - 3.8 km / 2.4 mi
Colibri - 3.9 km / 2.4 mi
The preferred airport for The Ritz-Carlton, Almaty is Almaty (ALA-Almaty Intl.) - 21.3 km / 13.2 mi

• If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• Guests can access their rooms with a mobile device.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
• Contactless check-out is available
• Green Key (Foundation for Environmental Education)
• Contactless check-in is available
• Essential workers only - NO

Pets

• Pet max weight (per pet) in lb is 22
• Pet max weight (per pet) in kg is 10
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Pets allowed