The Benson Hotel

Check-in

Check-in is from 2:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a debit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards, debit cards, and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available
• Safety features at this property include a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Other details

You can enjoy a meal at Benson Bar & Restaurant serving the guests of The Benson Hotel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Cairns? This hotel has 2885 square feet (268 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Reef Teach - 0.2 km / 0.1 mi
The Cairns Museum - 0.3 km / 0.2 mi
Cairns Historical Society Museum - 0.3 km / 0.2 mi
The Cultural Place - 0.3 km / 0.2 mi
Cairns Regional Gallery - 0.4 km / 0.3 mi
Cairns Central Shopping Centre - 0.4 km / 0.3 mi
Cairns Esplanade - 0.5 km / 0.3 mi
Cairns Night Markets - 0.5 km / 0.3 mi
Reef Hotel Casino - 0.6 km / 0.3 mi
Reef Fleet Terminal - 0.6 km / 0.4 mi
Esplanade Lagoon - 0.7 km / 0.5 mi
Michaelmas Cay - 0.7 km / 0.5 mi
Cairns Performing Arts Centre - 0.7 km / 0.5 mi
Cairns Convention Centre - 0.8 km / 0.5 mi
Kick Contemporary Arts - 0.8 km / 0.5 mi
The preferred airport for The Benson Hotel is Cairns Intl. Airport (CNS) - 6.7 km / 4.1 mi

• Pool access available from 6:00 AM to 9:00 PM.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
• No cribs (infant beds) available
• Parking height restrictions apply
• Cashless transactions are available
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Breakage deposit: AUD 100 per stay

We have included all charges provided to us by the property.