Ganem Suites Cartagena

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, mobile payments, and cash
• Mobile payment options include: Apple Pay
• Safety features at this property include a fire extinguisher

Other details

Featured amenities include multilingual staff, ATM/banking services, and an elevator. A shuttle from the hotel to the airport is provided for a surcharge (available on request).

Distances are displayed to the nearest 0.1 mile and kilometer.
University of Cartagena - 0.1 km / 0.1 mi
San Agustin Convent - 0.2 km / 0.1 mi
Santo Toribio Church - 0.2 km / 0.1 mi
Iglesia de Santo Toribio de Mangrovejo - 0.2 km / 0.1 mi
Fernandez Madrid Park - 0.3 km / 0.2 mi
Teatro Heredia - 0.3 km / 0.2 mi
Walls of Cartagena - 0.3 km / 0.2 mi
Plaza Santo Domingo - 0.3 km / 0.2 mi
Cathedral of Saint Catherine of Alexandria - 0.3 km / 0.2 mi
Catedral - 0.3 km / 0.2 mi
Clock Tower - 0.3 km / 0.2 mi
La Merced Square - 0.3 km / 0.2 mi
Museum of the Colombian Emerald - 0.4 km / 0.2 mi
Plaza de los Coches - 0.4 km / 0.2 mi
Santo Domingo Square - 0.4 km / 0.2 mi
The preferred airport for Ganem Suites Cartagena is Rafael Nunez Intl. Airport (CTG) - 5.9 km / 3.7 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.

Hotel policies

General

• Professional property host/manager
• Beach nearby
• No front desk
• Essential workers only - NO

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Cleaning fee: COP 35000 per accommodation, per stay
• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.