Name: Conrad Tulum Riviera Maya
Address: Carretera Cancun Tulum 307 Tulkal Chemuyil, Tulum, 77774, MX
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.5

Tulum QROO

Check in 3:00 PM

Check out 12:00 PM

Elevate your travel experience to an art form at Conrad Tulum Riviera Maya, where every moment is crafted for discerning guests, you'll be near the bay, within a 10-minute drive of Akumal Beach and Xel-Há Park. This beach resort is 45 minutes drive to Tulum Mayan Ruins and 60 minutes drive to Playa Paraiso.

Indulge in five-star comfort with air conditioning, a private bathroom with premium toiletries, daily housekeeping, a private balcony, room service, premium bedding, a private pool and a fully-stocked minibar, premium linens and personalised service. Conveniences include a phone, an in-room safe, wheelchair-accessibility and bathrobes.

See all nearby hotels

Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Dry cleaning/laundry service
Gift shops or newsstand
Shopping on site
Babysitting or childcare (surcharge)
Outdoor furniture
Outdoor entertainment area
Pool umbrellas
Number of meeting rooms - 2
Conference space size (meters) - 4645
Free WiFi
Number of bars/lounges - 2
Number of poolside bars - 1
Number of beach bars - 3
Number of outdoor pools - 3
Braille or raised signage
Number of swim-up bars - 1
Tours/ticket assistance
Fitness classes on site
On private beach
No accessible shuttle
Handrails in stairways
Conference center
Wheelchairs available on site
Ecotours nearby
Number of coffee shops/cafes - 1
Children's club (free)
Elevator
Bicycle rentals on site
Wheelchair accessible (may have limitations)
Uncovered parking
Banquet hall
Ballroom
Wheelchair-accessible concierge desk
Reception hall
Beach umbrellas
Express check-in
Meeting rooms
Wheelchair-accessible spa
Wheelchair-accessible public washroom
Spa treatment room(s)
Well-lit path to entrance
Stair-free path to entrance
Wedding services
Full-service spa
Beach towels
24-hour fitness facilities
Supervised childcare/activities (surcharge)
Yoga classes/instruction on site
Elevator door width (inches) - 43
Walkway to water
Stairwell handrail height (inches) - 35
Elevator door width (centimeters) - 110
Luggage storage
Express check-out
Billiards or pool table
Porter/bellhop
Stairwell handrail height (centimeters) - 89
24-hour front desk
Number of restaurants - 7
Smoke-free property
Safe-deposit box at front desk
Snorkeling nearby
Snack bar/deli
Hiking/biking trails nearby
Kayaking nearby
Conference space
Free valet parking
Terrace
Computer station
Pool sun loungers
ATM/banking
Conference space size (feet) - 50000
Concierge services
Year Built - 2021
Number of buildings/towers - 11
Total number of rooms - 349
Number of floors - 3

Check-in

Check-in is from 3:00 PM. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Other details

Grab a bite at Maratea - Mediterranean, one of the resort's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the poolside bar or one of 2 bars/lounges, or 3 beach bars.

Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Tulum? This resort has 50000 square feet (4645 square meters) of space consisting of a conference center and 2 meeting rooms. Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Riviera Maya Golf Club - 1.7 km / 1.1 mi
Aktun Chen - 1.7 km / 1.1 mi
Xcacel Beach - 2.8 km / 1.7 mi
Xcacelito Beach - 3.9 km / 2.5 mi
Xcacel-Xcacelito Sanctuary - 4 km / 2.5 mi
Hekab Be Biblioteca - 5.7 km / 3.6 mi
Akumal Beach - 6 km / 3.7 mi
Akumal Ecological Center - 6 km / 3.7 mi
Half Moon Bay - 7.7 km / 4.8 mi
Xel-Há Park - 7.9 km / 4.9 mi
Yal-ku Lagoon - 8.2 km / 5.1 mi
Dos Ojos Cenote - 10.7 km / 6.7 mi
El Toh Ecopark - 10.9 km / 6.8 mi
Pet Cemetery Cenote - 12 km / 7.4 mi
Maya Adrenaline - 12.1 km / 7.5 mi
The nearest airports are:
Tulum Intl. Airport (TQO) - 63.9 km / 39.7 mi
Cozumel Intl. Airport (CZM) - 58.9 km / 36.6 mi
Cancun Intl. Airport (CUN) - 96.8 km / 60.2 mi
The preferred airport for Conrad Tulum Riviera Maya is Cancun Intl. Airport (CUN).

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
Children stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can access their rooms with a mobile device.
Contactless check-in and contactless check-out are available.

Hotel policies

General

Professional property host/manager
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Contactless check-out is available
No cribs (infant beds) available
No rollaway/extra beds available
On bay
By ocean
Contactless check-in is available
Conde Nast Hot List Year 2022

Pets

Service animals are allowed
Service animals are exempt from fees/restrictions
Pets not allowed

Location

Carretera Cancun Tulum 307, Tulum, QROO 77774, Mexico

See all nearby