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Conrad Tulum Riviera Maya

Conrad Tulum Riviera Maya

Tulum QROO
Check in 3:00 PM
Check out 12:00 PM
When you stay at Conrad Tulum Riviera Maya in Tulum, you'll be near the bay, within a 15-minute drive of Xel-Há Park and Akumal Beach. This luxury hotel is 14 mi (22.6 km) from Tulum Mayan Ruins and 17.6 mi (28.3 km) from Playa Paraiso.

Make yourself at home in one of the 349 air-conditioned rooms featuring private plunge pools and flat-screen televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Satellite programming along with MP3 docking stations are provided for your entertainment.

Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Babysitting or childcare (surcharge)
  • Outdoor furniture
  • Outdoor entertainment area
  • Pool umbrellas
  • Number of meeting rooms - 6
  • Conference space size (meters) - 4645
  • Free WiFi
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Number of beach bars - 3
  • Number of outdoor pools - 3
  • Braille or raised signage
  • Number of swim-up bars - 1
  • Tours/ticket assistance
  • On private beach
  • No accessible shuttle
  • Handrails in stairways
  • Conference center
  • Wheelchairs available on site
  • Ecotours nearby
  • Number of coffee shops/cafes - 1
  • Children's club (free)
  • Elevator
  • Bicycle rentals on site
  • Wheelchair accessible (may have limitations)
  • Uncovered parking
  • Banquet hall
  • Ballroom
  • Wheelchair-accessible concierge desk
  • Reception hall
  • Beach umbrellas
  • Express check-in
  • Meeting rooms
  • Wheelchair-accessible spa
  • Wheelchair-accessible public washroom
  • Spa treatment room(s)
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wedding services
  • Full-service spa
  • Beach towels
  • 24-hour fitness facilities
  • Supervised childcare/activities (surcharge)
  • Elevator door width (inches) - 43
  • Walkway to water
  • Stairwell handrail height (inches) - 35
  • Elevator door width (centimeters) - 110
  • Luggage storage
  • Porter/bellhop
  • Stairwell handrail height (centimeters) - 89
  • Business center
  • 24-hour front desk
  • Number of restaurants - 7
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Hiking/biking trails nearby
  • Conference space
  • Free valet parking
  • Terrace
  • Computer station
  • Pool sun loungers
  • Conference space size (feet) - 50000
  • Concierge services

Check-in

Check-in is from 3:00 PM. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Other details

Grab a bite to eat at Maratea - Mediterranean, one of the hotel's many dining establishments, which include 7 restaurants and a coffee shop/cafe. When you are in need of a refreshing drink, visit the poolside bar or one of 2 bars/lounges, or 3 beach bars.

Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in Tulum? This hotel has 50000 square feet (4645 square meters) of space consisting of a conference center and 6 meeting rooms. Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Riviera Maya Golf Club - 1.7 km / 1.1 mi
Aktun Chen - 1.7 km / 1.1 mi
Xcacel Beach - 2.8 km / 1.7 mi
Xcacelito Beach - 3.9 km / 2.5 mi
Xcacel-Xcacelito Sanctuary - 4 km / 2.5 mi
Hekab Be Biblioteca - 5.7 km / 3.6 mi
Akumal Beach - 6 km / 3.7 mi
Akumal Ecological Center - 6 km / 3.7 mi
Half Moon Bay - 7.7 km / 4.8 mi
Xel-Há Park - 7.9 km / 4.9 mi
Yal-ku Lagoon - 8.2 km / 5.1 mi
Dos Ojos Cenote - 10.6 km / 6.6 mi
El Toh Ecopark - 10.9 km / 6.8 mi
Pet Cemetery Cenote - 12 km / 7.4 mi
Maya Adrenaline - 12.1 km / 7.5 mi
The nearest airports are:
Tulum Intl. Airport (TQO) - 63.9 km / 39.7 mi
Cozumel Intl. Airport (CZM) - 58.9 km / 36.6 mi
Cancun Intl. Airport (CUN) - 96.8 km / 60.2 mi
The preferred airport for Conrad Tulum Riviera Maya is Cancun Intl. Airport (CUN).

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).


Hotel policies

General

  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Contactless check-out is available
  • LGBTQ friendly
  • Property confirms they are implementing guest safety measures
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Food service has been amended for enhanced safety
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless check-in is available
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Commonly-touched surfaces are cleaned with disinfectant

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed

Location

Carretera Cancun Tulum 307, Tulum, QROO 77774, Mexico