Name: Hilton Tulum Riviera Maya All-Inclusive Resort
Address: Carretera Cancun Tulum 307, Tulum, 77774, MX
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.1

Tulum QROO

Check in 3:00 PM

Check out 12:00 PM

Create lifelong memories at Hilton Tulum Riviera Maya All-Inclusive Resort, where family adventures begin and smiles are guaranteed for every age, you'll be on the beach, within a 15-minute drive of Akumal Beach and Xel-Há Park. This beach property is 50 minutes drive to Tulum Mayan Ruins and 60 minutes drive to Playa Paraiso.

Ideal for families, our rooms come with a 65-inch flat-screen TV, in-room coffee & tea facilities, cable & satellite channels, a private balcony, premium bedding, air conditioning, rainfall showerhead and room service, rollaway beds and extra space for little ones. Conveniences include bathrobes, a desk, an in-room safe, wheelchair-accessibility and a phone.

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Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 8 outdoor swimming pools, a waterslide, and a 24-hour fitness center. Additional amenities at this property include complimentary wireless internet access, concierge services, and an arcade/game room.

Dry cleaning/laundry service
Gift shops or newsstand
Shopping on site
Comprehensive recycling policy
Vegetarian breakfast available
Grey water recycling system
Outdoor furniture
Outdoor entertainment area
Free reception
Pool umbrellas
Coworking spaces
Number of meeting rooms - 7
Free WiFi
Number of bars/lounges - 3
Number of poolside bars - 3
Number of beach bars - 3
Number of outdoor pools - 8
Tours/ticket assistance
Fitness classes on site
Comprehensive food waste policy
Energy-saving switches
At least 80% of all lighting comes from LEDs
LED light bulbs
Accessible shuttle
Vegan menu options available
Wheelchair-accessible lounge
Vegetarian menu options available
Wheelchair-accessible on-site restaurant
Multilingual staff
Handrails in hallways
Water dispenser
Wheelchair-accessible meeting spaces/business center
Number of coffee shops/cafes - 1
Laundry facilities
Children's club (free)
Elevator
Locally-sourced food on site (80% or more)
Guest education on local ecosystems and culture
Wheelchair accessible (may have limitations)
Uncovered parking
Banquet hall
Ballroom
Humane animal treatment
Wheelchair-accessible concierge desk
Reception hall
Beach umbrellas
Splash pad
Wheelchair-accessible path to elevator
Valet for wheelchair-equipped vehicle
Wheelchair-accessible spa
Wheelchair-accessible fitness center
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Spa treatment room(s)
Arcade/game room
Well-lit path to entrance
Hiking/biking trails on site
Garden
Stair-free path to entrance
Free use of nearby fitness center
Wedding services
Full-service spa
Beach towels
24-hour fitness facilities
Yoga classes/instruction on site
Free bicycles on site
Elevator door width (inches) - 31
Walkway to water
Hallway handrail height (centimeters) - 61
Water-efficient toilets only
Water dispenser use by guests actively encouraged
Elevator door width (centimeters) - 79
Hallway handrail height (inches) - 24
Water-efficient showers only
Children's games
Luggage storage
Porter/bellhop
Business center
24-hour front desk
Playground on site
Number of restaurants - 9
Housekeeping on request
Smoke-free property
Safe-deposit box at front desk
Snack bar/deli
Children's pool
Pool cabanas (surcharge)
Free valet parking
Waterslide
Beach sun loungers
Computer station
Pool sun loungers
Wheelchair accessible path of travel
ATM/banking
Concierge services
Year Built - 2022
Number of buildings/towers - 12
Total number of rooms - 735
Number of floors - 3

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy Asian cuisine at Noriku, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Visit one of the 3 bars/lounges, 3 beach bars, and 3 poolside bars for a refreshing drink.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This property has 7 meeting rooms available for events. Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Riviera Maya Golf Club - 2.5 km / 1.5 mi
Aktun Chen - 2.5 km / 1.5 mi
Xcacel Beach - 3.1 km / 1.9 mi
Xcacel-Xcacelito Sanctuary - 3.9 km / 2.4 mi
Xcacelito Beach - 4 km / 2.5 mi
Hekab Be Biblioteca - 6.5 km / 4 mi
Akumal Beach - 6.7 km / 4.2 mi
Akumal Ecological Center - 6.8 km / 4.2 mi
Xel-Há Park - 8.6 km / 5.4 mi
Yal-ku Lagoon - 9 km / 5.6 mi
Half Moon Bay - 9.1 km / 5.6 mi
Dos Ojos Cenote - 11.5 km / 7.1 mi
El Toh Ecopark - 11.6 km / 7.2 mi
Pet Cemetery Cenote - 12.7 km / 7.9 mi
Maya Adrenaline - 12.8 km / 8 mi
The nearest airports are:
Tulum Intl. Airport (TQO) - 65.3 km / 40.6 mi
Cozumel Intl. Airport (CZM) - 60.2 km / 37.4 mi
Cancun Intl. Airport (CUN) - 97.6 km / 60.6 mi
The preferred airport for Hilton Tulum Riviera Maya All-Inclusive Resort is Cancun Intl. Airport (CUN).

Reservations are required for spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
Children stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can access their rooms with a mobile device.

Hotel policies

General

Professional property host/manager
No cribs (infant beds) available
No rollaway/extra beds available
By ocean
EarthCheck
Essential workers only - NO

Pets

Service animals are allowed
Service animals are exempt from fees/restrictions
Pets not allowed

Location

Carretera Cancun Tulum 307, Tulum, QROO 77774, Mexico

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